Recent Water Damage Posts

Steps on What To Do After Water Damage Happens to Your Home

11/23/2020 (Permalink)

Flooding in your home can be shocking, devastating and damaging. Anything from natural weather including heavy rains or hurricanes to burst pipes and appliance malfunctions can easily land you in a confused and overwhelming position.

Follow these steps to take immediately after water damage in your home: 

Be Safe First

Take care of people first, belongings can be replaced, people cannot! First things first, make sure everyone in the home is safe. Beware of electrical and slip and fall hazards. Stay out of any rooms that show signs of ceiling sagging which may collapse. Water damage will lead to mold growth within hours you will want to find another place to stay as it can cause health effects after prolonged exposure.

Call SERVPRO of Biddeford-Saco and The Sebago Lakes Region

We recommend gathering any colored and loose items, like rugs from floors, smaller furniture pieces as they can leave behind a stain should they meet water. Do not use a household vacuum to remove any water, if you do try to clean up any excess water use a mop. But, don’t worry once we arrive, we will take over and provide professional assistance for the damage. We have expertise and a trained team to help and complete the job returning your home back to normal. Once SERVPRO starts this is what we will do:

Water Removal

We have powerful equipment like pumps and vacuums that will remove up to hundreds of thousands of gallons of water! We will use these to minimize further damage to your property. For trapped water in smaller, hard to reach places, we will use air movers and humidifiers.

Cleaning and Sanitizing

Water damage unfortunately can destroy expensive and keepsake items. It can also leave a musty smell in your home. But don’t worry, our specialized cleaning techniques, air scrubbers and fogging equipment can restore and sanitize belongings and remove any unpleasant orders!


Restoring property to pre-water damage condition can require reconstruction sometimes. Depending on the damage, this can range from replacing drywall panels to rebuilding rooms of the property. We will ensure we do as much as well in restoring anything that was damage.

Remember, you can contact us at any time, any hour of the day – we are here for you 24/7!

Tips to Prevent Water Damage in Your Home

11/1/2020 (Permalink)

Ideally, any homeowner would love to live without water damage. But we know accidents happen, but we want to provide tips on how to prevent water damage in your home.

According to research, most homes will experience water damage once every eleven years. To be prepared and know strategies on how to implement prevention is key to minimizing water damage occurring on your property.

Consider Your Plumbing System

Since the plumbing system can be a primary source of water damage, one aspect of the system that should be priority of consideration is the refrigerators water supply line for the ice maker. If this supply line is installed incorrectly or becomes pinched, it can cause flooding. The small feed line is a prime culprit for slow drips that can develop into the water streams. For prevention, ensure the line is installed properly by a professional. It should be inspected for leaks at the wall and under the kitchen sink.

Take Care of Gutters and Downspouts

Flooding the basement often occurs when gutters are not draining properly. During a heavy rain fall, be sure to inspect them and ensure they are working efficiently and distributing the water in the correct areas. Make sure the gutters are clean from debris and leaves.

Repair the Roof

Unwanted water from roofs usually result in expansive water damage as the water travels vertically and wick horizontally. If your roof has some age, it is recommended to get it inspected by a professional to avoid water intrusion.

Prevention saves time, stress, property and money.

Excessive water can surface on residential properties causing minimal or extensive damage. Immediate removal will mitigate water damage effects. With our trained crews of IICRC-Certified technicians, SERVPRO of Biddeford-Saco and The Sebago Lakes Region is here to respond and take care of any water damage to your home. Prevention saves time, stress, property and money.

Sump Pumps Tips

1/14/2020 (Permalink)

With spring around the corner, often comes with melting snow and heavy rain showers. Sump pumps are a critical element in protecting and moving any water away or out of your home. Typical scenarios are usually from heavy rains, flooding, water tables rising, or issues with foundation draining or basement wall construction. A properly functioning sump pump can help remove excess water from a basement and prevent costly repairs.  


 Sump pump often sits for months without any use so it’s important to continue the maintenance to when you need it the most it performs correctly.

Every 3-4 Months

-Clean the inlet screen

-Check the power cord to ensure it is connected and running to power correctly.

-Test the functionality by dumping a bucket of water into the sump to raise the float so ensure it turns on.


-Remove the pump from the sump to clean and inspect it.

-Replace the pump, if necessary, to ensure it is working properly. Pumps can be found at local retailers such as Home Depot or even online on Amazon.

-Check battery and backup.

-Test pump by pouring a bucket of water into the basin. Water level should rise causing the float to trigger the pump to activate and drain the water.

Water Classes & Categories

10/24/2019 (Permalink)

Water Categories

The level of contamination in a water loss is refers to the category.

Category 1: Water that comes from a sanitary source. This category does not pose a major risk if ingested or inhaled. Common examples include melting ice or snow, falling rainwater, broken toilet tanks and bowels that does not contain any contaminants or cleaners, sink or tub overflows.

Category 2: Water that contains contamination and can have risk to cause sickness if consumed or contacted.  This category has unsafe levels of microorganisms. Common examples include overflow of washing machines, dishwashers and toilet bowls.

Category 3: Water that is heavily contaminated can have harmful agents such as silt, pesticides, metals, and pathogenic agents. Common examples are sewage, toilet backflows, flooding from seawater, ground surface water or other contaminated water entering a building from storms.

Water Classes

The amount of water and the anticipated rate of evaporation based upon how much and type of material is affected refers to the class.

Class 1: < 5% of the combined space affected – only part of a room or area

Class 2: 5%~40% of the combined space affected – affects at least an entire room of carpet or cushion. Water has traveled up the walls but less than 24 inches

Class 3: More than ~40% of the combined space affected – ceilings, walls, carpet, insulation, sub floor are all saturated

Class 4: Wet materials with holding and low evaporation materials such as plaster, wood or concrete

If you experience a water loss, please contact SERVPRO of Biddeford – Saco at (207)-283-4428!

Emergency Water Damage Tips

7/13/2017 (Permalink)

Water valve shut off

Our team members at SERVPRO of Biddeford-Saco are highly trained water damage specialist.

Tips if you experience water damage (These tips are for clean water situations only):

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under the furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from we carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceiling is wet, and keeping out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.

If you experience water damage let SERVPRO of Biddeford-Saco help cleanup and make it "Like it never even happened."

Have Questions? Call Us 24/7 – (207)283-4428

York County 24 Hour Emergency Water Damage Service

6/2/2017 (Permalink)

SERVPRO of Biddeford-Saco provides 24 hour fire and water damage restoration service in York County.

SERVPRO of Biddeford-Saco is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (207)283-4428

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Biddeford-Saco has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Biddeford-Saco

SERVPRO of Biddeford-Saco specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.