Recent Water Damage Posts

Sump Pumps Tips

1/14/2020 (Permalink)

With spring around the corner, often comes with melting snow and heavy rain showers. Sump pumps are a critical element in protecting and moving any water away or out of your home. Typical scenarios are usually from heavy rains, flooding, water tables rising, or issues with foundation draining or basement wall construction. A properly functioning sump pump can help remove excess water from a basement and prevent costly repairs.  


 Sump pump often sits for months without any use so it’s important to continue the maintenance to when you need it the most it performs correctly.

Every 3-4 Months

-Clean the inlet screen

-Check the power cord to ensure it is connected and running to power correctly.

-Test the functionality by dumping a bucket of water into the sump to raise the float so ensure it turns on.


-Remove the pump from the sump to clean and inspect it.

-Replace the pump, if necessary, to ensure it is working properly. Pumps can be found at local retailers such as Home Depot or even online on Amazon.

-Check battery and backup.

-Test pump by pouring a bucket of water into the basin. Water level should rise causing the float to trigger the pump to activate and drain the water.

Water Classes & Categories

10/24/2019 (Permalink)

Water Categories

The level of contamination in a water loss is refers to the category.

Category 1: Water that comes from a sanitary source. This category does not pose a major risk if ingested or inhaled. Common examples include melting ice or snow, falling rainwater, broken toilet tanks and bowels that does not contain any contaminants or cleaners, sink or tub overflows.

Category 2: Water that contains contamination and can have risk to cause sickness if consumed or contacted.  This category has unsafe levels of microorganisms. Common examples include overflow of washing machines, dishwashers and toilet bowls.

Category 3: Water that is heavily contaminated can have harmful agents such as silt, pesticides, metals, and pathogenic agents. Common examples are sewage, toilet backflows, flooding from seawater, ground surface water or other contaminated water entering a building from storms.

Water Classes

The amount of water and the anticipated rate of evaporation based upon how much and type of material is affected refers to the class.

Class 1: < 5% of the combined space affected – only part of a room or area

Class 2: 5%~40% of the combined space affected – affects at least an entire room of carpet or cushion. Water has traveled up the walls but less than 24 inches

Class 3: More than ~40% of the combined space affected – ceilings, walls, carpet, insulation, sub floor are all saturated

Class 4: Wet materials with holding and low evaporation materials such as plaster, wood or concrete

If you experience a water loss, please contact SERVPRO of Biddeford – Saco at (207)-283-4428!

Emergency Water Damage Tips

7/13/2017 (Permalink)

Water valve shut off

Our team members at SERVPRO of Biddeford-Saco are highly trained water damage specialist.

Tips if you experience water damage (These tips are for clean water situations only):

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under the furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from we carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceiling is wet, and keeping out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.

If you experience water damage let SERVPRO of Biddeford-Saco help cleanup and make it "Like it never even happened."

Have Questions? Call Us 24/7 – (207)283-4428

York County 24 Hour Emergency Water Damage Service

6/2/2017 (Permalink)

SERVPRO of Biddeford-Saco provides 24 hour fire and water damage restoration service in York County.

SERVPRO of Biddeford-Saco is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (207)283-4428

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Biddeford-Saco has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Biddeford-Saco

SERVPRO of Biddeford-Saco specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.