Recent Posts

Spring Rain Brings Damage

6/9/2021 (Permalink)

Springtime always seems to bring plenty of rain and plenty of rain always brings a higher risk of water damage to your home. The following are the most common causes of springtime water damage.

Roof Leaks

With the increased showers as well as high winds, roof damage can happen or be revealed as water seeps through your roof and damages your ceilings and walls. To reduce the risk of roof leaks, you should inspect your roof for any damages from the winter and inspect it after every major storm.

The most common cause of roof leaks is a damaged or missing shingle from storms or fallen branches. If you do experience water damage inside your home from the ceiling or wall, you will want to contact a professional from SERVPRO of Biddeford-Saco to inspect the damage, remove the water, and remediate the damage. 

Window & Door Leaks

Another common source of water damage is from old or damaged windows. Water especially from a huge storm can blow into cracks and crevices around your window causing water damage that may not be discovered quickly allowing mold to develop and cause further damage.

Make sure to inspect around your windows and doors for cracks or old caulking that has peeled or cracked off. You can usually caulk any small cracks or crevices to ensure water doesn’t seep into your home causing damage.

Broken Sump Pump

If you have a basement, you understand the importance of a sump pump. Without one, water can seep into your basement and cause lots of damage. One of the most common causes of a flooded basement is a sump pump that stopped working.

To prevent this from happening, you can do three things.

  • You can get a backup battery for your sump in case the power goes out.
  • You can get a backup sump pump that is usually set to come on if the water rises above the normal level for your working sump pump.
  • You can install a water sensor alarm on the floor near the sump pump. While you may still have some water damage, at least you will be able to catch it fast and have SERVPRO of Biddeford-Saco professionals come out to pump out the water and dry out your basement.

Foundation Cracks

If the foundation around the base of your home and the basement walls cracks, water can seep into the basement or crawl space. A sump pump won’t help you since the water is seeping through the walls as opposed to being channeled to the sump pump.

Usually, people discover foundation cracks after a big storm or when a gutter is clogged and the water is falling right by your house. Repairing foundation cracks can be a very expensive job depending on the situation but without the repair, there is no way to prevent the water leaking into your basement or crawlspace.

It never hurts to walk around the perimeter of your home checking for any potential foundation cracks as well as checking any bare walls in your basement and/or crawlspace.

Call the Pros of SERVPRO Biddeford-Saco for Water Damage This Spring

If you should suffer water damage whether from Spring weather or a cracked pipe or an overflowing bathtub or toilet, call the water damage cleanup experts at SERVPRO of Biddeford-Saco at (207)-283-4428 for 24-hour emergency service. 

Why Choose SERVPRO of Biddeford-Saco?

At SERVPRO of Biddeford-Saco, we have specialized equipment, professional training, and certifications that allow us to restore your home to its pre-water damage condition.

Returning Hotel Rooms Clean and Odor Free

6/7/2021 (Permalink)

SERVPRO of Biddeford-Saco Remedies Odor Problems in Hospitality Establishments

As a hospitality and lodging provider, you want your guests to be comfortable during their stay. This includes ensuring your guests that their environment is free of the odors and residues associated with cigarettes.

SERVPRO of Biddeford-Saco help eliminate exposure to the harmful effects of third-hand-smoke — the residual, carcinogenic components of tobacco smoke that can linger on carpets, walls and other room surfaces long after smoking has actually occurred. Our IICRC-certified Cleaning and Odor Control Technicians have the training and equipment to identify and eliminate these offensive odors.

Nicotine Cleanup and Odor Removal

Upon arrival, SERVPRO of Biddeford-Saco team members will assess the room or rooms that need cleaning and odor removal. Although it may seem that the odor is only in the air, we search for additional sources. Furnishings and carpeting can attract and hold the tiny particles of ash, tar, and other substances that are incompletely burned. We start with a thorough cleaning, including the upholstery and carpet, using our commercial-strength steam extractors and professional cleaning products.

In addition, nicotine and other substances can stain walls and emit smells. Our crews will wash the walls with appropriate cleaners and may even suggest repainting the walls and sealing wooden portions of furnishings and headboards to trap any odor lingering beneath these surfaces. Oftentimes, each room has a separate heating and cooling system, so we inspect and clean the vents and any ductwork to prevent the smoke smells from recirculating.

SERVPRO of Biddeford-Saco can also eliminate odors by changing the chemical composition of the minute particles floating in the air and embedded in surfaces and fixtures. One option is thermal fogging, a process where air cleaners combust in a heated chamber and then bond with and render any airborne particles odor-free. Other resources include hydroxyl generators and other oxygenation systems. Hydroxyl generators use a form of UV light that creates the hydroxyl radicals, which then react with solid pollutants like cigarette smoke and help destroy them. These processes eliminate the odors, not just cover them up like most air fresheners.

For your hotel to be profitable, you want as many rooms as possible to be available to your guests. Help ensure your guests’ comfort by calling SERVPRO of Biddeford – Saco at (207)-283-4428.

Why Choose SERVPRO of Biddeford-Saco & The Sebago Lakes Region?

As a locally owned and operated franchise, SERVPRO of Biddeford-Saco understands the importance of a clean and fully functioning commercial property. We believe a building’s appearance is often its first impression, and take our commercial services very seriously. Whether you require professional cleaning and deodorization to make your business look and smell its best, water remediation following an emergency, mold remediation to prevent health effects, or a disaster recovery team, we have the training and expertise to minimize loss of productivity and make it “Like it never even happened.”

Evaluating the Preparedness Levels of Your Business

6/7/2021 (Permalink)

Being aware of the risks your business faces is an essential part of being an owner, especially when those risks involve natural disasters. When it comes to disasters, preparing in advance can make all the difference regarding overall safety as well as recovery time for your operations.

By evaluating the preparedness levels of your business, you can understand exactly where you can improve your efforts to maximize your overall preparedness.

Though it might seem intimidating to do all of this planning in advance, by sorting your tasks into the following three categories, you can make sure you have everything squared away for the worst-case scenarios without spending an excessive amount of time or money in the process.

Your Commercial Insurance Coverage

The coverage of commercial policies is often far less encompassing than most business owners realize. The damages caused in a disaster scenario are often outside the scope of what a general policy will cover, which is why many business owners choose to add on policies for flood damages, pauses in operation and excessively expensive damages to make sure they are completely covered regardless of what comes their way.

Your Emergency Plan and Supply Kit

When severe weather or another emergency occurs, every second matters during your reaction. Putting a plan in place in advance for how to react will allow you to maximize your time and keep yourself and your employees safer. Be sure to plan for situations where you will need to evacuate, as well as situations where you need to remain in the office and stock your emergency supplies accordingly.

Your Plan for Restoration and Recovery

If a disaster forces you to pause operations for commercial restoration, it is wise to make sure that time is as short as possible to minimize the impact on your business. Look into the disaster loans from the Small Business Administration, which can help provide you with the liquid capital you need to cover short-term costs. Additionally, it is worth researching commercial restoration companies in advance—that way you can place the call as soon as you are ready to move forward with the restoration and get the process started right away.

Has Your Business Been Impacted by a Disaster?
Contact SERVPRO of Biddeford-Saco – (207) 283-4428

Why Choose Us?

The professionals at SERVPRO of Biddeford-Saco have specialized in commercial water restoration for over 20 years. Our highly trained professionals use only state-of-the-art equipment and document every step of the drying process, ensuring the job is done correctly from the initial phone call to the final bill.

We have the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. When it comes to your business, time is money.

The Higher Standard of Clean We Can Deliver To Keep You & Your Customers Safe

4/9/2021 (Permalink)

Certified: SERVPRO Cleaned logo with a graphic image of a coffee shop When Our Logo in on Your Door, Your Commitment to Clean is Clear

When Our Logo is on Your Door, Your Commitment to Clean is Clear

Getting back to business relies on getting your customers back through your doors - it will only happen if they feel safe and secure in your space. Since COVID-19 has changed what it means to be clean we understand that 40% of consumers are citing store cleanliness as a top concern and even using it as a decision upon entering.  Are you ready to not only help keep your customers and employees safe but to communicate that you’ve chosen a higher standard of cleanliness?

Here is where we can help!

Certified: SERVPRO Cleaned is a defensive cleaning program that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. As the #1 choice in cleanup and restoration, we stand on over 50 years of experience and expertise so you can rest assured that you’ve selected a higher standard of clean.

Certified: SERVPRO Cleaned

When the stakes are high especially during times like now, you want a partner who has developed an industry-leading and proprietary training program, cleaning solutions, and remediation processes over decades. The program is made up of our unique 3 Cs: ConsultClean, and Certify.


A Tailored Cleaning Program to Meet Your Needs

  • We will assign you a Cleaning Protocol Specialist who understands your business.
  • Programs are based on a range of factors: type of industry, business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.


Proactive and COVID-19 Emergency Response Cleaning Program

  • Trained and experienced in biohazard cleaning and decontamination for porous and non-porous surfaces – always adhering to the cleaning and decontamination standards for your facility set by the CDC.
  • EPA-approved products, including our proprietary cleaning agent SERVPROXIDE, a hospital-grade disinfectant that is NSF certified for direct food surface use.


A Commitment to Clean for Your Employees and Consumers

  • Leverage SERVPRO’s trusted brand to reassure your customers and employees that you are taking the steps needed to keep your space at a higher level of clean.
  • Communication touchpoints include a Certified: SERVPRO Cleaned window emblem, signage, marks for your digital footprint and more

SERVPRO of Biddeford-Saco & The Sebago Lakes Region®

With more than 1,700 franchises nationwide, we’re here to help – 24 hours a day, seven days a week – until life is back to normal in the communities, we all call home. Call us today at (207)-283-4428.

What Are Air Scrubbers?

4/9/2021 (Permalink)

What Are Air Scrubbers?

An air scrubber is a portable filtration system that removes particles, gasses, or chemicals from the air within a given area. These machines draw in air from the surrounding environment and pass it through a series of filters to remove contaminants. The size and complexity of an air scrubber system will depend on the size of the space being serviced, as well as the range, type, and size of contaminants that must be removed from the area.

Why do we use air scrubbers?

Air scrubbers are especially important on restoration jobs where airborne contaminants are present or will be created/disturbed during the restoration process, such as mold, dust, asbestos, lead, chemical fumes, etc. These hazardous particles can settle on carpet, upholstery, and furnishings, or be drawn into the HVAC system and contaminate other parts of a building.

If these contaminants are not removed, they will have a negative effect on the indoor air quality (IAQ) of the worksite. While naturally occurring particles—such as human skin cells, animal hair, and dirt—are nearly always present, toxic gases released by sewage-borne bacteria and mold spores can cause adverse human health effects when inhaled. In short, these contaminants can compromise the quality of the entire restoration job.

Air scrubbers help protect the health of workers and building occupants by providing a clean and healthy environment. They also help protect contractors from costly liability claims resulting from damage caused by hazardous airborne materials.

Should winter snowstorms get you worried for your home?

12/18/2020 (Permalink)

Squeegee, a green and orange duck sitting on the snow. Squeegee enjoying the snow after checking his preparation list!

Fear not but be prepared! Living in Maine, you can expect the heavy winters we endeavor each year. We should be prepared to eliminate any chances of disasters arising.

Specifically, during the rainy and snow season we should be careful. Ice and snow from a big winter storm can cause monumental damage to a home or commercial building. Water can seep in through windows, under doors and even heavy snow that is not cleared can cause a roof to cave in.

Ensure you have an operating generator ready to go or even connected to critical systems such as refrigeration and any heating systems to prevent pipes from freezing and bursting. It is wise to arrange for quick removal of snow from any lots, driveways, the roof and any decks. This will prevent and avoid quick melts from turning into flooding.

When your home is hit by a storm, remember the we, SERVPRO of Biddeford-Saco and The Sebago Lakes Region is here to restore your home to its pre-storm condition making any damage “Like it never even happened.”

Thankful For The Season Of Giving

12/1/2020 (Permalink)

Thanksgiving is the time to really reflect on what you are thankful for. Here at SERVPRO of Biddeford-Saco and The Sebago Lakes Region, we know we are so thankful for our employees, customers and being able to help others get back on their feet when disasters arise. We feel grateful for all that our company believes in and strives for.

Our values include giving back when we can. This year we decided to give back to our community and donate turkeys to the Stone Soup Food Pantry in Biddeford, Maine for the second year in a row! The pantry has been around for 25 years and is continuing to thrive offering a reliable place for people to receive food. They are 100 percent volunteer based which is so humbling to be within a community so focused on giving back. They welcome any new volunteers and donations – please contact Co-Director, Michelle Gionest.

We also send so much gratitude to our frontline healthcare workers and first responders in aiding our communities in these times of uncertainty. SERVPRO of Biddeford-Saco and The Sebago Lakes Region gives a sincere thank you to our true Heroes!

Thanksgiving Fire Safety

11/23/2020 (Permalink)

What day do you think is the busiest for fire departments? Thanksgiving! The typical American tradition of celebrating Thanksgiving usually consists of gathering and enjoying a big meal with your friends and family. With a big meal, comes lots of cooking! Especially this as many people will be home cooking, the number of home fires involving cooking equipment will probably spike over 4 times the daily average on Thanksgiving. If you are hosting or visiting, be sure to follow these preventive safety tips when preparing this year’s Thanksgiving feast!

  • Ensure your stove is clean and oven have no build up of grease or food. It is recommended to clean your stove and oven the weekend before.
  • Never leave the kitchen when cooking. Always attend and stay in the kitchen when you are cooking on the stovetop. Items in the oven may not require as much attention but food on the stovetop will need constant monitoring in case of spillage or splatter.
  • Remain home while cooking the turkey. Turkeys tend to take a longer period to cook so it is important to be sure you are home, staying inside and checking on it frequently. The last thing anyone wants on Thanksgiving is a burnt turkey that may catch fire.
  • Make sure your home is stocked with flame-resistant oven mitts, potholders and lids near you while cooking. With these handy you can smother any flames before they get out of control.
  • If the unfortunate event a fire does occur, turn off all heat and keep the oven door closed. The fire will burn out on its own. Once the fire has gone out, open your windows before carefully opening the oven door to release any smoke. If the fire does not go out, leave the house immediately and call 911.
  • Double check all fire alarms have working batteries and are working. Review the fire escape route in the event of a fire.

Stay safe this holiday season and be sure to prepare and practice preventive steps on fire safety in your home. SERVPRO of Biddeford-Saco and The Sebago Lakes Region is always here in case of a home fire and we will ensure that your home will go back to normal "Like it never even happened."

Steps on What To Do After Water Damage Happens to Your Home

11/23/2020 (Permalink)

Flooding in your home can be shocking, devastating and damaging. Anything from natural weather including heavy rains or hurricanes to burst pipes and appliance malfunctions can easily land you in a confused and overwhelming position.

Follow these steps to take immediately after water damage in your home: 

Be Safe First

Take care of people first, belongings can be replaced, people cannot! First things first, make sure everyone in the home is safe. Beware of electrical and slip and fall hazards. Stay out of any rooms that show signs of ceiling sagging which may collapse. Water damage will lead to mold growth within hours you will want to find another place to stay as it can cause health effects after prolonged exposure.

Call SERVPRO of Biddeford-Saco and The Sebago Lakes Region

We recommend gathering any colored and loose items, like rugs from floors, smaller furniture pieces as they can leave behind a stain should they meet water. Do not use a household vacuum to remove any water, if you do try to clean up any excess water use a mop. But, don’t worry once we arrive, we will take over and provide professional assistance for the damage. We have expertise and a trained team to help and complete the job returning your home back to normal. Once SERVPRO starts this is what we will do:

Water Removal

We have powerful equipment like pumps and vacuums that will remove up to hundreds of thousands of gallons of water! We will use these to minimize further damage to your property. For trapped water in smaller, hard to reach places, we will use air movers and humidifiers.

Cleaning and Sanitizing

Water damage unfortunately can destroy expensive and keepsake items. It can also leave a musty smell in your home. But don’t worry, our specialized cleaning techniques, air scrubbers and fogging equipment can restore and sanitize belongings and remove any unpleasant orders!


Restoring property to pre-water damage condition can require reconstruction sometimes. Depending on the damage, this can range from replacing drywall panels to rebuilding rooms of the property. We will ensure we do as much as well in restoring anything that was damage.

Remember, you can contact us at any time, any hour of the day – we are here for you 24/7!

Fire Mitigation Requires A Call to Action

11/10/2020 (Permalink)

When fire damage occurs, its important for cleanup and restoration to happen as quickly as possible. The sooner SERVPRO of Biddeford-Saco and The Sebago Lakes Region team arrives to help you and your home the quicker your home will return to normal.

Contents Cleaning: SERVPRO is dedicated to restoring your contacts to a preloss condition. All contents will be professionally cleaned and deodorized. Such elements in your home such as rugs, furniture, draperies and upholstery. We offer services that include dry and wet cleaning services. Our team has what it takes to return your home to normal.

Deodorization: Nobody likes the smell of the after math of a house fire – we got you covered. We have specialized services, equipment and cleaning products that will completely rid the property of any odors or smell from fire or smoke damage.

Structural Cleaning: After a fire, there is smoke or soot damage to the ceilings, walls, woodwork, carpeting and floors which will need thorough cleaning. Our experienced team of Technicians will evaluate to determine the severity of damage. They then will use specific and specialized equipment and cleaning products to clean and protect the different surfaces.

With years of experience and care for your home, SERVPRO of Biddeford-Saco and The Sebago Lakes Region will know what to do after a fire. We will help you through the process of restoring your home.