Recent Posts

The Higher Standard of Clean We Can Deliver To Keep You & Your Customers Safe

4/9/2021 (Permalink)

Certified: SERVPRO Cleaned logo with a graphic image of a coffee shop When Our Logo in on Your Door, Your Commitment to Clean is Clear

When Our Logo is on Your Door, Your Commitment to Clean is Clear

Getting back to business relies on getting your customers back through your doors - it will only happen if they feel safe and secure in your space. Since COVID-19 has changed what it means to be clean we understand that 40% of consumers are citing store cleanliness as a top concern and even using it as a decision upon entering.  Are you ready to not only help keep your customers and employees safe but to communicate that you’ve chosen a higher standard of cleanliness?

Here is where we can help!

Certified: SERVPRO Cleaned is a defensive cleaning program that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. As the #1 choice in cleanup and restoration, we stand on over 50 years of experience and expertise so you can rest assured that you’ve selected a higher standard of clean.

Certified: SERVPRO Cleaned

When the stakes are high especially during times like now, you want a partner who has developed an industry-leading and proprietary training program, cleaning solutions, and remediation processes over decades. The program is made up of our unique 3 Cs: ConsultClean, and Certify.


A Tailored Cleaning Program to Meet Your Needs

  • We will assign you a Cleaning Protocol Specialist who understands your business.
  • Programs are based on a range of factors: type of industry, business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.


Proactive and COVID-19 Emergency Response Cleaning Program

  • Trained and experienced in biohazard cleaning and decontamination for porous and non-porous surfaces – always adhering to the cleaning and decontamination standards for your facility set by the CDC.
  • EPA-approved products, including our proprietary cleaning agent SERVPROXIDE, a hospital-grade disinfectant that is NSF certified for direct food surface use.


A Commitment to Clean for Your Employees and Consumers

  • Leverage SERVPRO’s trusted brand to reassure your customers and employees that you are taking the steps needed to keep your space at a higher level of clean.
  • Communication touchpoints include a Certified: SERVPRO Cleaned window emblem, signage, marks for your digital footprint and more

SERVPRO of Biddeford-Saco & The Sebago Lakes Region®

With more than 1,700 franchises nationwide, we’re here to help – 24 hours a day, seven days a week – until life is back to normal in the communities, we all call home. Call us today at (207)-283-4428.

What Are Air Scrubbers?

4/9/2021 (Permalink)

What Are Air Scrubbers?

An air scrubber is a portable filtration system that removes particles, gasses, or chemicals from the air within a given area. These machines draw in air from the surrounding environment and pass it through a series of filters to remove contaminants. The size and complexity of an air scrubber system will depend on the size of the space being serviced, as well as the range, type, and size of contaminants that must be removed from the area.

Why do we use air scrubbers?

Air scrubbers are especially important on restoration jobs where airborne contaminants are present or will be created/disturbed during the restoration process, such as mold, dust, asbestos, lead, chemical fumes, etc. These hazardous particles can settle on carpet, upholstery, and furnishings, or be drawn into the HVAC system and contaminate other parts of a building.

If these contaminants are not removed, they will have a negative effect on the indoor air quality (IAQ) of the worksite. While naturally occurring particles—such as human skin cells, animal hair, and dirt—are nearly always present, toxic gases released by sewage-borne bacteria and mold spores can cause adverse human health effects when inhaled. In short, these contaminants can compromise the quality of the entire restoration job.

Air scrubbers help protect the health of workers and building occupants by providing a clean and healthy environment. They also help protect contractors from costly liability claims resulting from damage caused by hazardous airborne materials.

Should winter snowstorms get you worried for your home?

12/18/2020 (Permalink)

Squeegee, a green and orange duck sitting on the snow. Squeegee enjoying the snow after checking his preparation list!

Fear not but be prepared! Living in Maine, you can expect the heavy winters we endeavor each year. We should be prepared to eliminate any chances of disasters arising.

Specifically, during the rainy and snow season we should be careful. Ice and snow from a big winter storm can cause monumental damage to a home or commercial building. Water can seep in through windows, under doors and even heavy snow that is not cleared can cause a roof to cave in.

Ensure you have an operating generator ready to go or even connected to critical systems such as refrigeration and any heating systems to prevent pipes from freezing and bursting. It is wise to arrange for quick removal of snow from any lots, driveways, the roof and any decks. This will prevent and avoid quick melts from turning into flooding.

When your home is hit by a storm, remember the we, SERVPRO of Biddeford-Saco and The Sebago Lakes Region is here to restore your home to its pre-storm condition making any damage “Like it never even happened.”

Thankful For The Season Of Giving

12/1/2020 (Permalink)

Thanksgiving is the time to really reflect on what you are thankful for. Here at SERVPRO of Biddeford-Saco and The Sebago Lakes Region, we know we are so thankful for our employees, customers and being able to help others get back on their feet when disasters arise. We feel grateful for all that our company believes in and strives for.

Our values include giving back when we can. This year we decided to give back to our community and donate turkeys to the Stone Soup Food Pantry in Biddeford, Maine for the second year in a row! The pantry has been around for 25 years and is continuing to thrive offering a reliable place for people to receive food. They are 100 percent volunteer based which is so humbling to be within a community so focused on giving back. They welcome any new volunteers and donations – please contact Co-Director, Michelle Gionest.

We also send so much gratitude to our frontline healthcare workers and first responders in aiding our communities in these times of uncertainty. SERVPRO of Biddeford-Saco and The Sebago Lakes Region gives a sincere thank you to our true Heroes!

Thanksgiving Fire Safety

11/23/2020 (Permalink)

What day do you think is the busiest for fire departments? Thanksgiving! The typical American tradition of celebrating Thanksgiving usually consists of gathering and enjoying a big meal with your friends and family. With a big meal, comes lots of cooking! Especially this as many people will be home cooking, the number of home fires involving cooking equipment will probably spike over 4 times the daily average on Thanksgiving. If you are hosting or visiting, be sure to follow these preventive safety tips when preparing this year’s Thanksgiving feast!

  • Ensure your stove is clean and oven have no build up of grease or food. It is recommended to clean your stove and oven the weekend before.
  • Never leave the kitchen when cooking. Always attend and stay in the kitchen when you are cooking on the stovetop. Items in the oven may not require as much attention but food on the stovetop will need constant monitoring in case of spillage or splatter.
  • Remain home while cooking the turkey. Turkeys tend to take a longer period to cook so it is important to be sure you are home, staying inside and checking on it frequently. The last thing anyone wants on Thanksgiving is a burnt turkey that may catch fire.
  • Make sure your home is stocked with flame-resistant oven mitts, potholders and lids near you while cooking. With these handy you can smother any flames before they get out of control.
  • If the unfortunate event a fire does occur, turn off all heat and keep the oven door closed. The fire will burn out on its own. Once the fire has gone out, open your windows before carefully opening the oven door to release any smoke. If the fire does not go out, leave the house immediately and call 911.
  • Double check all fire alarms have working batteries and are working. Review the fire escape route in the event of a fire.

Stay safe this holiday season and be sure to prepare and practice preventive steps on fire safety in your home. SERVPRO of Biddeford-Saco and The Sebago Lakes Region is always here in case of a home fire and we will ensure that your home will go back to normal "Like it never even happened."

Steps on What To Do After Water Damage Happens to Your Home

11/23/2020 (Permalink)

Flooding in your home can be shocking, devastating and damaging. Anything from natural weather including heavy rains or hurricanes to burst pipes and appliance malfunctions can easily land you in a confused and overwhelming position.

Follow these steps to take immediately after water damage in your home: 

Be Safe First

Take care of people first, belongings can be replaced, people cannot! First things first, make sure everyone in the home is safe. Beware of electrical and slip and fall hazards. Stay out of any rooms that show signs of ceiling sagging which may collapse. Water damage will lead to mold growth within hours you will want to find another place to stay as it can cause health effects after prolonged exposure.

Call SERVPRO of Biddeford-Saco and The Sebago Lakes Region

We recommend gathering any colored and loose items, like rugs from floors, smaller furniture pieces as they can leave behind a stain should they meet water. Do not use a household vacuum to remove any water, if you do try to clean up any excess water use a mop. But, don’t worry once we arrive, we will take over and provide professional assistance for the damage. We have expertise and a trained team to help and complete the job returning your home back to normal. Once SERVPRO starts this is what we will do:

Water Removal

We have powerful equipment like pumps and vacuums that will remove up to hundreds of thousands of gallons of water! We will use these to minimize further damage to your property. For trapped water in smaller, hard to reach places, we will use air movers and humidifiers.

Cleaning and Sanitizing

Water damage unfortunately can destroy expensive and keepsake items. It can also leave a musty smell in your home. But don’t worry, our specialized cleaning techniques, air scrubbers and fogging equipment can restore and sanitize belongings and remove any unpleasant orders!


Restoring property to pre-water damage condition can require reconstruction sometimes. Depending on the damage, this can range from replacing drywall panels to rebuilding rooms of the property. We will ensure we do as much as well in restoring anything that was damage.

Remember, you can contact us at any time, any hour of the day – we are here for you 24/7!

Fire Mitigation Requires A Call to Action

11/10/2020 (Permalink)

When fire damage occurs, its important for cleanup and restoration to happen as quickly as possible. The sooner SERVPRO of Biddeford-Saco and The Sebago Lakes Region team arrives to help you and your home the quicker your home will return to normal.

Contents Cleaning: SERVPRO is dedicated to restoring your contacts to a preloss condition. All contents will be professionally cleaned and deodorized. Such elements in your home such as rugs, furniture, draperies and upholstery. We offer services that include dry and wet cleaning services. Our team has what it takes to return your home to normal.

Deodorization: Nobody likes the smell of the after math of a house fire – we got you covered. We have specialized services, equipment and cleaning products that will completely rid the property of any odors or smell from fire or smoke damage.

Structural Cleaning: After a fire, there is smoke or soot damage to the ceilings, walls, woodwork, carpeting and floors which will need thorough cleaning. Our experienced team of Technicians will evaluate to determine the severity of damage. They then will use specific and specialized equipment and cleaning products to clean and protect the different surfaces.

With years of experience and care for your home, SERVPRO of Biddeford-Saco and The Sebago Lakes Region will know what to do after a fire. We will help you through the process of restoring your home.

Prepare Your Home for Winter

11/10/2020 (Permalink)

As colder weather is approaching quickly here in New England, we want to ensure you receive tips to prepare your homes and commercial buildings for the winter ahead. Water damage due to freezing pipes or melting snow doesn’t sound like the gift we all want.

Key Tips

-Make a family communication plan for everyone residing in the home. It is important to know how you will contact one another if disaster strikes. You will want a premeditated plan on how you will get back together in case of an emergency.

-Keep a space heater safety in mind. Ensure they remain at least 3 feet away from all furniture and drapes or anything that could cause a fire.

-Create an emergency kit for at least three days of supply.

Preparing Your Home

-Ensure your home is well insulated including weather stripping around doors and windows to ensure the warm air doesn’t escape or cold air doesn’t enter.

-Ensure all fire alarm detectors and carbon monoxide detectors are working properly.

-Learn how to shut off water valves in the unfortunate events a pipe bursts and you need to stop the leak.

-Keep fire extinguishers on hand. With alternate heating sources typically being turned too during the cold months it poses a higher risk for fires.

-Have a prepared emergency kit including extra heat sources in case of a power outage

               -Extra blankets, sleeping bags, coats,

               -Gas log fireplace, dry firewood, alternative heating source

               -Cell phone with an emergency charging option

We hope these tips will help you be prepared for the cold winter days ahead. SERVPRO of Biddeford-Saco and The Sebago Lakes Region is here to keep you as safe as possible!

Tips to Prevent Water Damage in Your Home

11/1/2020 (Permalink)

Ideally, any homeowner would love to live without water damage. But we know accidents happen, but we want to provide tips on how to prevent water damage in your home.

According to research, most homes will experience water damage once every eleven years. To be prepared and know strategies on how to implement prevention is key to minimizing water damage occurring on your property.

Consider Your Plumbing System

Since the plumbing system can be a primary source of water damage, one aspect of the system that should be priority of consideration is the refrigerators water supply line for the ice maker. If this supply line is installed incorrectly or becomes pinched, it can cause flooding. The small feed line is a prime culprit for slow drips that can develop into the water streams. For prevention, ensure the line is installed properly by a professional. It should be inspected for leaks at the wall and under the kitchen sink.

Take Care of Gutters and Downspouts

Flooding the basement often occurs when gutters are not draining properly. During a heavy rain fall, be sure to inspect them and ensure they are working efficiently and distributing the water in the correct areas. Make sure the gutters are clean from debris and leaves.

Repair the Roof

Unwanted water from roofs usually result in expansive water damage as the water travels vertically and wick horizontally. If your roof has some age, it is recommended to get it inspected by a professional to avoid water intrusion.

Prevention saves time, stress, property and money.

Excessive water can surface on residential properties causing minimal or extensive damage. Immediate removal will mitigate water damage effects. With our trained crews of IICRC-Certified technicians, SERVPRO of Biddeford-Saco and The Sebago Lakes Region is here to respond and take care of any water damage to your home. Prevention saves time, stress, property and money.

Happy Halloween

10/29/2020 (Permalink)

Orange pumpkins with SERVPRO logo Happy Halloween!

With spooky season being here, we wanted to share some safety tips for home decorating and celebrating the holiday.

Every homeowner will want to start buying and displaying Halloween decorations inside and outside their homes. So within this article, we
will be discussing different decorating tips to help you have the spookiest nut safest home in your

Tip Number 1: Opt for battery-operated candles in jack-o'-lanterns. Reduce any fire hazards by using solar or battery operated candles. This choice is also smart to avoid any potential harm to trick or treaters!

Tip Number 2: Be sure that the extension cords you use outside are rated for outdoor use to avoid any fire hazards. Also, don't overload extension cords. Your cord should be the correct amps for what you're plugging into it.

Tip Number 3: Dispose of your carved pumpkins after the holiday. You will want to avoid mold growth! 

Tip Number 4: Keep your home brightly lighted indoor and outdoor for the trick or treaters to avoid any accidents. Be sure to remove or highlight any potential tripping hazards, such as electrical cords. 

Remember - BE SAFE and Happy Halloween and SERVPRO of Biddeford-Saco and The Sebago Lakes Region is here for you!