If you have a fire or water emergency, please call us now at (207) 283-4428

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Dealing With Water Damage in Biddeford I SERVPRO of Biddeford-Saco

1/6/2022 (Permalink)

Water Damage When water damage strikes, make the call to SERVPRO of Biddeford-Saco for A-to-Z cleanup and restoration.

It’s happening right now, and—oh no, it’s happening again. And it’s going to happen several more times by the time you finish this blog. In fact it happens an average of 14,000 times a day. What is it?

It’s water damage, and every few seconds, statistically speaking, someone in the United States is dealing with it in one of its many forms. It’s one of the most likely home disasters you’re likely to have to combat, and it can come from within, in the form of a burst pipe or hose leak, or from without, in the case of flooding, roof leaks or even a sewage backup.

It may never happen to you, but it certainly could—and if it does, here’s how things will go when you call SERVPRO for help.

Emergency Contact. When you reach out by phone or web, the first person you’ll talk to will be a SERVPRO expert who will ask you some questions by which we hope to ascertain the nature and severity of your issue. Then we’ll plan a time with you wherein we can come meet you in person and get down to the dirty work.

Inspection and Water Damage Assessment. When we get to the scene, we’ll first make sure no further water is encroaching on your home. We’ll survey the damage and inspect your home, creating a fully-fledged plan for cleanup and recovery. We’ll also inform you of any hazards we find and make an estimate about items we think will need to be replaced.

Water Removal. If a bucket could fix it, you probably wouldn’t have called us. We’ll use our industrial pumps to get rid of the gallons, maybe even tons, of water soaking your space, and we’ll run them until every drop is removed.

Damaged Material Removal. As water is removed, we can safely haul away items that have been ruined beyond repair, leaving the rest of the home ready for drying.

Cleaning, Sanitizing and Deodorization. They don’t call them “watermarks” for nothing—water makes its presence, and yes, even its absence, known by leaving stains and other unpleasantness behind, and we won’t overlook that. We’ll make sure every inch of stain and every scent of odor gets scrubbed away and dealt with.

Drying. This is a crucial moment in the process, because it helps prevent mold that can grow in your home shortly after water damage occurs. Special, high-powered vacuums and dehumidifiers will pull unnecessary moisture from the air and from surfaces like walls, floors and more, until your home is safely dry.

Monitoring. When you need us, we’ll be right there, watching over the process to make sure everything performs its intended job and your home gets the care it deserves.

Repairs and Construction. Finally, we’ll go through your home with a fine-tooth paintbrush, and hammer, and whatever else we might need to restore damaged surfaces, areas and items. When we’re done, you’ll be amazed.

When water damage strikes, make the call to SERVPRO of Biddeford-Saco for A-to-Z cleanup and restoration. We’ll make your damaged property look “Like it Never Even Happened.”

'Tis The Season

12/27/2021 (Permalink)

Megan and Caryn posing with Christmas gifts Megan and Caryn posing with Christmas gifts SERVPRO donated to the Salvation Army.

Tis the season of giving back to those around us. During this special time of year, we love spreading holiday cheer! SERVPRO of Biddeford-Saco and SERVPRO of the Sebago Lake Region make it a priority each year to purchase gifts for families in need. This year we partnered with the Salvation Army in Old Orchard Beach, ME. Our employees Caryn and Megan went on a shopping spree to gather items on a Wishlist. These items included coloring books, crayons, markers, Legos, Play-Doh, etc.

When delivering the items they were given a tour of the facility from Dan and Karen Brunelle who run the facility... It was AMAZING to see all of the items they were able to collect for these families. Each year they begin prepping for Christmas in October because there is so much to sort out and get ready for. We are so thankful to partner with such a great organization! 

Smoke and Soot Cleanup

12/27/2021 (Permalink)

Soot Cleaning SERVPRO employees cleaning soot with chem sponges.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of [[Franchise Name]] will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (207)283-4428

24 Hour Emergency Water Damage Service

12/27/2021 (Permalink)

Water Damage Aftermath This photo is from one of our jobs caused by a pipe burst on the second level of the home.

SERVPRO of Biddeford-Saco and SERVPRO of the Sebago Lake Region is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (207)283-4428

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of [[Franchise Name]] has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Biddeford-Saco and SERVPRO of the Sebago Lake Region

SERVPRO of Biddeford-Saco and SERVPRO of the Sebago Lake Region specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why SERVPRO of Biddeford-Saco and SERVPRO of the Sebago Lake Region

12/27/2021 (Permalink)

Matt True, Owner Matt True on the phone discussing a loss with a customer.

SERVPRO of Biddeford-Saco and SERVPRO of the Sebago Lake Region is owned and operated by Matt & Lisa True. 

Prior to owning a SERVPRO Franchise, Matt started out in the HVAC industry and still maintains his licenses today. On multiple occasions Matt has had to help our customers in need and repair frozen pipes and boilers. After many years in the HVAC industry Matt became an insurance adjuster. He handled property, casualty, and general contractor liability claims. Matt has been used as an expert for many insurance companies to troubleshoot what occurred within an appliance or boiler that may have caused damage to a variety of properties. 

Little did Matt know that the knowledge that he gained throughout the building trades and insurance industry would help him own and operate a SERVPRO Franchise. Our employees are thankful for the knowledge that Matt can provide them. 

Call us today at (207)283-4428 so you too can benefit from our knowledge and expertise. Not everyone knows the steps that should be taken when you have a loss. 

Restoring Your Commercial Property After A Water Damage Event

12/27/2021 (Permalink)

Water damage at a commercial property Water damage from a water heater letting go on the second level of a commercial building.

Flooding and water damage events at commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Biddeford-Saco and SERVPRO of The Sebago Lake Region

SERVPRO of Biddeford-Saco and SERVPRO of The Sebago Lake Region specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Spring Rain Brings Damage

6/9/2021 (Permalink)

Springtime always seems to bring plenty of rain and plenty of rain always brings a higher risk of water damage to your home. The following are the most common causes of springtime water damage.

Roof Leaks

With the increased showers as well as high winds, roof damage can happen or be revealed as water seeps through your roof and damages your ceilings and walls. To reduce the risk of roof leaks, you should inspect your roof for any damages from the winter and inspect it after every major storm.

The most common cause of roof leaks is a damaged or missing shingle from storms or fallen branches. If you do experience water damage inside your home from the ceiling or wall, you will want to contact a professional from SERVPRO of Biddeford-Saco to inspect the damage, remove the water, and remediate the damage. 

Window & Door Leaks

Another common source of water damage is from old or damaged windows. Water especially from a huge storm can blow into cracks and crevices around your window causing water damage that may not be discovered quickly allowing mold to develop and cause further damage.

Make sure to inspect around your windows and doors for cracks or old caulking that has peeled or cracked off. You can usually caulk any small cracks or crevices to ensure water doesn’t seep into your home causing damage.

Broken Sump Pump

If you have a basement, you understand the importance of a sump pump. Without one, water can seep into your basement and cause lots of damage. One of the most common causes of a flooded basement is a sump pump that stopped working.

To prevent this from happening, you can do three things.

  • You can get a backup battery for your sump in case the power goes out.
  • You can get a backup sump pump that is usually set to come on if the water rises above the normal level for your working sump pump.
  • You can install a water sensor alarm on the floor near the sump pump. While you may still have some water damage, at least you will be able to catch it fast and have SERVPRO of Biddeford-Saco professionals come out to pump out the water and dry out your basement.

Foundation Cracks

If the foundation around the base of your home and the basement walls cracks, water can seep into the basement or crawl space. A sump pump won’t help you since the water is seeping through the walls as opposed to being channeled to the sump pump.

Usually, people discover foundation cracks after a big storm or when a gutter is clogged and the water is falling right by your house. Repairing foundation cracks can be a very expensive job depending on the situation but without the repair, there is no way to prevent the water leaking into your basement or crawlspace.

It never hurts to walk around the perimeter of your home checking for any potential foundation cracks as well as checking any bare walls in your basement and/or crawlspace.

Call the Pros of SERVPRO Biddeford-Saco for Water Damage This Spring

If you should suffer water damage whether from Spring weather or a cracked pipe or an overflowing bathtub or toilet, call the water damage cleanup experts at SERVPRO of Biddeford-Saco at (207)-283-4428 for 24-hour emergency service. 

Why Choose SERVPRO of Biddeford-Saco?

At SERVPRO of Biddeford-Saco, we have specialized equipment, professional training, and certifications that allow us to restore your home to its pre-water damage condition.

Returning Hotel Rooms Clean and Odor Free

6/7/2021 (Permalink)

SERVPRO of Biddeford-Saco Remedies Odor Problems in Hospitality Establishments

As a hospitality and lodging provider, you want your guests to be comfortable during their stay. This includes ensuring your guests that their environment is free of the odors and residues associated with cigarettes.

SERVPRO of Biddeford-Saco help eliminate exposure to the harmful effects of third-hand-smoke — the residual, carcinogenic components of tobacco smoke that can linger on carpets, walls and other room surfaces long after smoking has actually occurred. Our IICRC-certified Cleaning and Odor Control Technicians have the training and equipment to identify and eliminate these offensive odors.

Nicotine Cleanup and Odor Removal

Upon arrival, SERVPRO of Biddeford-Saco team members will assess the room or rooms that need cleaning and odor removal. Although it may seem that the odor is only in the air, we search for additional sources. Furnishings and carpeting can attract and hold the tiny particles of ash, tar, and other substances that are incompletely burned. We start with a thorough cleaning, including the upholstery and carpet, using our commercial-strength steam extractors and professional cleaning products.

In addition, nicotine and other substances can stain walls and emit smells. Our crews will wash the walls with appropriate cleaners and may even suggest repainting the walls and sealing wooden portions of furnishings and headboards to trap any odor lingering beneath these surfaces. Oftentimes, each room has a separate heating and cooling system, so we inspect and clean the vents and any ductwork to prevent the smoke smells from recirculating.

SERVPRO of Biddeford-Saco can also eliminate odors by changing the chemical composition of the minute particles floating in the air and embedded in surfaces and fixtures. One option is thermal fogging, a process where air cleaners combust in a heated chamber and then bond with and render any airborne particles odor-free. Other resources include hydroxyl generators and other oxygenation systems. Hydroxyl generators use a form of UV light that creates the hydroxyl radicals, which then react with solid pollutants like cigarette smoke and help destroy them. These processes eliminate the odors, not just cover them up like most air fresheners.

For your hotel to be profitable, you want as many rooms as possible to be available to your guests. Help ensure your guests’ comfort by calling SERVPRO of Biddeford – Saco at (207)-283-4428.

Why Choose SERVPRO of Biddeford-Saco & The Sebago Lakes Region?

As a locally owned and operated franchise, SERVPRO of Biddeford-Saco understands the importance of a clean and fully functioning commercial property. We believe a building’s appearance is often its first impression, and take our commercial services very seriously. Whether you require professional cleaning and deodorization to make your business look and smell its best, water remediation following an emergency, mold remediation to prevent health effects, or a disaster recovery team, we have the training and expertise to minimize loss of productivity and make it “Like it never even happened.”

Evaluating the Preparedness Levels of Your Business

6/7/2021 (Permalink)

Being aware of the risks your business faces is an essential part of being an owner, especially when those risks involve natural disasters. When it comes to disasters, preparing in advance can make all the difference regarding overall safety as well as recovery time for your operations.

By evaluating the preparedness levels of your business, you can understand exactly where you can improve your efforts to maximize your overall preparedness.

Though it might seem intimidating to do all of this planning in advance, by sorting your tasks into the following three categories, you can make sure you have everything squared away for the worst-case scenarios without spending an excessive amount of time or money in the process.

Your Commercial Insurance Coverage

The coverage of commercial policies is often far less encompassing than most business owners realize. The damages caused in a disaster scenario are often outside the scope of what a general policy will cover, which is why many business owners choose to add on policies for flood damages, pauses in operation and excessively expensive damages to make sure they are completely covered regardless of what comes their way.

Your Emergency Plan and Supply Kit

When severe weather or another emergency occurs, every second matters during your reaction. Putting a plan in place in advance for how to react will allow you to maximize your time and keep yourself and your employees safer. Be sure to plan for situations where you will need to evacuate, as well as situations where you need to remain in the office and stock your emergency supplies accordingly.

Your Plan for Restoration and Recovery

If a disaster forces you to pause operations for commercial restoration, it is wise to make sure that time is as short as possible to minimize the impact on your business. Look into the disaster loans from the Small Business Administration, which can help provide you with the liquid capital you need to cover short-term costs. Additionally, it is worth researching commercial restoration companies in advance—that way you can place the call as soon as you are ready to move forward with the restoration and get the process started right away.

Has Your Business Been Impacted by a Disaster?
Contact SERVPRO of Biddeford-Saco – (207) 283-4428

Why Choose Us?

The professionals at SERVPRO of Biddeford-Saco have specialized in commercial water restoration for over 20 years. Our highly trained professionals use only state-of-the-art equipment and document every step of the drying process, ensuring the job is done correctly from the initial phone call to the final bill.

We have the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. When it comes to your business, time is money.

The Higher Standard of Clean We Can Deliver To Keep You & Your Customers Safe

4/9/2021 (Permalink)

Certified: SERVPRO Cleaned logo with a graphic image of a coffee shop When Our Logo in on Your Door, Your Commitment to Clean is Clear

When Our Logo is on Your Door, Your Commitment to Clean is Clear

Getting back to business relies on getting your customers back through your doors - it will only happen if they feel safe and secure in your space. Since COVID-19 has changed what it means to be clean we understand that 40% of consumers are citing store cleanliness as a top concern and even using it as a decision upon entering.  Are you ready to not only help keep your customers and employees safe but to communicate that you’ve chosen a higher standard of cleanliness?

Here is where we can help!

Certified: SERVPRO Cleaned is a defensive cleaning program that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. As the #1 choice in cleanup and restoration, we stand on over 50 years of experience and expertise so you can rest assured that you’ve selected a higher standard of clean.

Certified: SERVPRO Cleaned

When the stakes are high especially during times like now, you want a partner who has developed an industry-leading and proprietary training program, cleaning solutions, and remediation processes over decades. The program is made up of our unique 3 Cs: ConsultClean, and Certify.

1 – CONSULT

A Tailored Cleaning Program to Meet Your Needs

  • We will assign you a Cleaning Protocol Specialist who understands your business.
  • Programs are based on a range of factors: type of industry, business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.

2 – CLEAN

Proactive and COVID-19 Emergency Response Cleaning Program

  • Trained and experienced in biohazard cleaning and decontamination for porous and non-porous surfaces – always adhering to the cleaning and decontamination standards for your facility set by the CDC.
  • EPA-approved products, including our proprietary cleaning agent SERVPROXIDE, a hospital-grade disinfectant that is NSF certified for direct food surface use.

3 – CERTIFY

A Commitment to Clean for Your Employees and Consumers

  • Leverage SERVPRO’s trusted brand to reassure your customers and employees that you are taking the steps needed to keep your space at a higher level of clean.
  • Communication touchpoints include a Certified: SERVPRO Cleaned window emblem, signage, marks for your digital footprint and more

SERVPRO of Biddeford-Saco & The Sebago Lakes Region®

With more than 1,700 franchises nationwide, we’re here to help – 24 hours a day, seven days a week – until life is back to normal in the communities, we all call home. Call us today at (207)-283-4428.

What Are Air Scrubbers?

4/9/2021 (Permalink)

What Are Air Scrubbers?

An air scrubber is a portable filtration system that removes particles, gasses, or chemicals from the air within a given area. These machines draw in air from the surrounding environment and pass it through a series of filters to remove contaminants. The size and complexity of an air scrubber system will depend on the size of the space being serviced, as well as the range, type, and size of contaminants that must be removed from the area.

Why do we use air scrubbers?

Air scrubbers are especially important on restoration jobs where airborne contaminants are present or will be created/disturbed during the restoration process, such as mold, dust, asbestos, lead, chemical fumes, etc. These hazardous particles can settle on carpet, upholstery, and furnishings, or be drawn into the HVAC system and contaminate other parts of a building.

If these contaminants are not removed, they will have a negative effect on the indoor air quality (IAQ) of the worksite. While naturally occurring particles—such as human skin cells, animal hair, and dirt—are nearly always present, toxic gases released by sewage-borne bacteria and mold spores can cause adverse human health effects when inhaled. In short, these contaminants can compromise the quality of the entire restoration job.

Air scrubbers help protect the health of workers and building occupants by providing a clean and healthy environment. They also help protect contractors from costly liability claims resulting from damage caused by hazardous airborne materials.

Should winter snowstorms get you worried for your home?

12/18/2020 (Permalink)

Squeegee, a green and orange duck sitting on the snow. Squeegee enjoying the snow after checking his preparation list!

Fear not but be prepared! Living in Maine, you can expect the heavy winters we endeavor each year. We should be prepared to eliminate any chances of disasters arising.

Specifically, during the rainy and snow season we should be careful. Ice and snow from a big winter storm can cause monumental damage to a home or commercial building. Water can seep in through windows, under doors and even heavy snow that is not cleared can cause a roof to cave in.

Ensure you have an operating generator ready to go or even connected to critical systems such as refrigeration and any heating systems to prevent pipes from freezing and bursting. It is wise to arrange for quick removal of snow from any lots, driveways, the roof and any decks. This will prevent and avoid quick melts from turning into flooding.

When your home is hit by a storm, remember the we, SERVPRO of Biddeford-Saco and The Sebago Lakes Region is here to restore your home to its pre-storm condition making any damage “Like it never even happened.”

Thankful For The Season Of Giving

12/1/2020 (Permalink)

Thanksgiving is the time to really reflect on what you are thankful for. Here at SERVPRO of Biddeford-Saco and The Sebago Lakes Region, we know we are so thankful for our employees, customers and being able to help others get back on their feet when disasters arise. We feel grateful for all that our company believes in and strives for.

Our values include giving back when we can. This year we decided to give back to our community and donate turkeys to the Stone Soup Food Pantry in Biddeford, Maine for the second year in a row! The pantry has been around for 25 years and is continuing to thrive offering a reliable place for people to receive food. They are 100 percent volunteer based which is so humbling to be within a community so focused on giving back. They welcome any new volunteers and donations – please contact Co-Director, Michelle Gionest.

We also send so much gratitude to our frontline healthcare workers and first responders in aiding our communities in these times of uncertainty. SERVPRO of Biddeford-Saco and The Sebago Lakes Region gives a sincere thank you to our true Heroes!

Thanksgiving Fire Safety

11/23/2020 (Permalink)

What day do you think is the busiest for fire departments? Thanksgiving! The typical American tradition of celebrating Thanksgiving usually consists of gathering and enjoying a big meal with your friends and family. With a big meal, comes lots of cooking! Especially this as many people will be home cooking, the number of home fires involving cooking equipment will probably spike over 4 times the daily average on Thanksgiving. If you are hosting or visiting, be sure to follow these preventive safety tips when preparing this year’s Thanksgiving feast!

  • Ensure your stove is clean and oven have no build up of grease or food. It is recommended to clean your stove and oven the weekend before.
  • Never leave the kitchen when cooking. Always attend and stay in the kitchen when you are cooking on the stovetop. Items in the oven may not require as much attention but food on the stovetop will need constant monitoring in case of spillage or splatter.
  • Remain home while cooking the turkey. Turkeys tend to take a longer period to cook so it is important to be sure you are home, staying inside and checking on it frequently. The last thing anyone wants on Thanksgiving is a burnt turkey that may catch fire.
  • Make sure your home is stocked with flame-resistant oven mitts, potholders and lids near you while cooking. With these handy you can smother any flames before they get out of control.
  • If the unfortunate event a fire does occur, turn off all heat and keep the oven door closed. The fire will burn out on its own. Once the fire has gone out, open your windows before carefully opening the oven door to release any smoke. If the fire does not go out, leave the house immediately and call 911.
  • Double check all fire alarms have working batteries and are working. Review the fire escape route in the event of a fire.

Stay safe this holiday season and be sure to prepare and practice preventive steps on fire safety in your home. SERVPRO of Biddeford-Saco and The Sebago Lakes Region is always here in case of a home fire and we will ensure that your home will go back to normal "Like it never even happened."

Steps on What To Do After Water Damage Happens to Your Home

11/23/2020 (Permalink)

Flooding in your home can be shocking, devastating and damaging. Anything from natural weather including heavy rains or hurricanes to burst pipes and appliance malfunctions can easily land you in a confused and overwhelming position.

Follow these steps to take immediately after water damage in your home: 

Be Safe First

Take care of people first, belongings can be replaced, people cannot! First things first, make sure everyone in the home is safe. Beware of electrical and slip and fall hazards. Stay out of any rooms that show signs of ceiling sagging which may collapse. Water damage will lead to mold growth within hours you will want to find another place to stay as it can cause health effects after prolonged exposure.

Call SERVPRO of Biddeford-Saco and The Sebago Lakes Region

We recommend gathering any colored and loose items, like rugs from floors, smaller furniture pieces as they can leave behind a stain should they meet water. Do not use a household vacuum to remove any water, if you do try to clean up any excess water use a mop. But, don’t worry once we arrive, we will take over and provide professional assistance for the damage. We have expertise and a trained team to help and complete the job returning your home back to normal. Once SERVPRO starts this is what we will do:

Water Removal

We have powerful equipment like pumps and vacuums that will remove up to hundreds of thousands of gallons of water! We will use these to minimize further damage to your property. For trapped water in smaller, hard to reach places, we will use air movers and humidifiers.

Cleaning and Sanitizing

Water damage unfortunately can destroy expensive and keepsake items. It can also leave a musty smell in your home. But don’t worry, our specialized cleaning techniques, air scrubbers and fogging equipment can restore and sanitize belongings and remove any unpleasant orders!

Restoration

Restoring property to pre-water damage condition can require reconstruction sometimes. Depending on the damage, this can range from replacing drywall panels to rebuilding rooms of the property. We will ensure we do as much as well in restoring anything that was damage.

Remember, you can contact us at any time, any hour of the day – we are here for you 24/7!

Fire Mitigation Requires A Call to Action

11/10/2020 (Permalink)

When fire damage occurs, its important for cleanup and restoration to happen as quickly as possible. The sooner SERVPRO of Biddeford-Saco and The Sebago Lakes Region team arrives to help you and your home the quicker your home will return to normal.

Contents Cleaning: SERVPRO is dedicated to restoring your contacts to a preloss condition. All contents will be professionally cleaned and deodorized. Such elements in your home such as rugs, furniture, draperies and upholstery. We offer services that include dry and wet cleaning services. Our team has what it takes to return your home to normal.

Deodorization: Nobody likes the smell of the after math of a house fire – we got you covered. We have specialized services, equipment and cleaning products that will completely rid the property of any odors or smell from fire or smoke damage.

Structural Cleaning: After a fire, there is smoke or soot damage to the ceilings, walls, woodwork, carpeting and floors which will need thorough cleaning. Our experienced team of Technicians will evaluate to determine the severity of damage. They then will use specific and specialized equipment and cleaning products to clean and protect the different surfaces.

With years of experience and care for your home, SERVPRO of Biddeford-Saco and The Sebago Lakes Region will know what to do after a fire. We will help you through the process of restoring your home.

Prepare Your Home for Winter

11/10/2020 (Permalink)

As colder weather is approaching quickly here in New England, we want to ensure you receive tips to prepare your homes and commercial buildings for the winter ahead. Water damage due to freezing pipes or melting snow doesn’t sound like the gift we all want.

Key Tips

-Make a family communication plan for everyone residing in the home. It is important to know how you will contact one another if disaster strikes. You will want a premeditated plan on how you will get back together in case of an emergency.

-Keep a space heater safety in mind. Ensure they remain at least 3 feet away from all furniture and drapes or anything that could cause a fire.

-Create an emergency kit for at least three days of supply.

Preparing Your Home

-Ensure your home is well insulated including weather stripping around doors and windows to ensure the warm air doesn’t escape or cold air doesn’t enter.

-Ensure all fire alarm detectors and carbon monoxide detectors are working properly.

-Learn how to shut off water valves in the unfortunate events a pipe bursts and you need to stop the leak.

-Keep fire extinguishers on hand. With alternate heating sources typically being turned too during the cold months it poses a higher risk for fires.

-Have a prepared emergency kit including extra heat sources in case of a power outage

               -Extra blankets, sleeping bags, coats,

               -Gas log fireplace, dry firewood, alternative heating source

               -Cell phone with an emergency charging option

We hope these tips will help you be prepared for the cold winter days ahead. SERVPRO of Biddeford-Saco and The Sebago Lakes Region is here to keep you as safe as possible!

Tips to Prevent Water Damage in Your Home

11/1/2020 (Permalink)

Ideally, any homeowner would love to live without water damage. But we know accidents happen, but we want to provide tips on how to prevent water damage in your home.

According to research, most homes will experience water damage once every eleven years. To be prepared and know strategies on how to implement prevention is key to minimizing water damage occurring on your property.

Consider Your Plumbing System

Since the plumbing system can be a primary source of water damage, one aspect of the system that should be priority of consideration is the refrigerators water supply line for the ice maker. If this supply line is installed incorrectly or becomes pinched, it can cause flooding. The small feed line is a prime culprit for slow drips that can develop into the water streams. For prevention, ensure the line is installed properly by a professional. It should be inspected for leaks at the wall and under the kitchen sink.

Take Care of Gutters and Downspouts

Flooding the basement often occurs when gutters are not draining properly. During a heavy rain fall, be sure to inspect them and ensure they are working efficiently and distributing the water in the correct areas. Make sure the gutters are clean from debris and leaves.

Repair the Roof

Unwanted water from roofs usually result in expansive water damage as the water travels vertically and wick horizontally. If your roof has some age, it is recommended to get it inspected by a professional to avoid water intrusion.

Prevention saves time, stress, property and money.

Excessive water can surface on residential properties causing minimal or extensive damage. Immediate removal will mitigate water damage effects. With our trained crews of IICRC-Certified technicians, SERVPRO of Biddeford-Saco and The Sebago Lakes Region is here to respond and take care of any water damage to your home. Prevention saves time, stress, property and money.

Happy Halloween

10/29/2020 (Permalink)

Orange pumpkins with SERVPRO logo Happy Halloween!

With spooky season being here, we wanted to share some safety tips for home decorating and celebrating the holiday.

Every homeowner will want to start buying and displaying Halloween decorations inside and outside their homes. So within this article, we
will be discussing different decorating tips to help you have the spookiest nut safest home in your
neighborhood!


Tip Number 1: Opt for battery-operated candles in jack-o'-lanterns. Reduce any fire hazards by using solar or battery operated candles. This choice is also smart to avoid any potential harm to trick or treaters!

Tip Number 2: Be sure that the extension cords you use outside are rated for outdoor use to avoid any fire hazards. Also, don't overload extension cords. Your cord should be the correct amps for what you're plugging into it.

Tip Number 3: Dispose of your carved pumpkins after the holiday. You will want to avoid mold growth! 

Tip Number 4: Keep your home brightly lighted indoor and outdoor for the trick or treaters to avoid any accidents. Be sure to remove or highlight any potential tripping hazards, such as electrical cords. 


Remember - BE SAFE and Happy Halloween and SERVPRO of Biddeford-Saco and The Sebago Lakes Region is here for you!

Preparing for Severe Weather

10/19/2020 (Permalink)

Starting a Severe Weather Preparedness Plan

It is time to start planning for the severe weather here in Maine. Although it is tough to predict the incoming weather, we always encourage having an emergency plan in place. Keeping your valued home and/or business protected is crucial. Here a few tips to be prepared for severe weather:

  • Create a Communications Plan. Everyone residing at the home or working at the business should be aware of an emergency plan if something were to happen. It’ll be important to have a communications plan to map out what to do in case someone is out. Don’t forget to think about any animals or pets to ensure someone is in the charge of helping them get to safety as well.
  • Prepare the home or business as much as possible. Reduce any chances of preventable damages. Cut back any dead or loose tree limbs. Secure patio furniture and any other potential projectiles. Having prepared a generator for the home or business can help maintain operations longer.
  • Make sure emergency kits are stocked. Emergency kits can come in handy during and after a storm or power outage. Ensure the kits are packed and stocked with supplies. Ensuring there is enough food and water, medical supplies can become vital in times of a storm.
  • Consider keeping up to date with weather. Although many of us use our phones and the internet for weather updates, it’s advised to obtain a weather radio. In times of severe weather which causes power outage. You will want to ensure a back up telecommunications device in case your phone dies.

At SERVPRO of Biddeford-Saco and the Sebago Lakes Region we are committed to being there 24 hours 7 days a week for our customers and through any storm. We dedicated our business to serving you and any unfortunate disasters that arise.

Sump Pumps Tips

1/14/2020 (Permalink)

With spring around the corner, often comes with melting snow and heavy rain showers. Sump pumps are a critical element in protecting and moving any water away or out of your home. Typical scenarios are usually from heavy rains, flooding, water tables rising, or issues with foundation draining or basement wall construction. A properly functioning sump pump can help remove excess water from a basement and prevent costly repairs.  

Servicing

 Sump pump often sits for months without any use so it’s important to continue the maintenance to when you need it the most it performs correctly.

Every 3-4 Months

-Clean the inlet screen

-Check the power cord to ensure it is connected and running to power correctly.

-Test the functionality by dumping a bucket of water into the sump to raise the float so ensure it turns on.

Annually

-Remove the pump from the sump to clean and inspect it.

-Replace the pump, if necessary, to ensure it is working properly. Pumps can be found at local retailers such as Home Depot or even online on Amazon.

-Check battery and backup.

-Test pump by pouring a bucket of water into the basin. Water level should rise causing the float to trigger the pump to activate and drain the water.

New Year's Resolutions

1/2/2020 (Permalink)

A new year brings new beginnings and opportunities. This is the perfect time to reflect on 2019 and set goals for 2020. For us, making resolutions can help align and focus our efforts and energy. Check out our goals and help us stay accountable!

Extend a Hand

We love supporting our communities and enjoy helping whenever possible. We will continue our outreach and aim to involve our business in more service activities. If you have an idea or opportunity where we could help in any which way please email our Marketing Representative, Kimberly Veilleux at kveilleuxSERVPRObs@gmail.com.

We Want To Be Your Number One Choice

SERVPRO strives to be the top cleaning and restoration company nationwide. With more than 1,700 franchises we continue to grow, expand and aim for a bright future. We will continue to provide top quality service and to be your preferred choice. We hope you will think of us in the time you may need cleanup or restoration work done.

Communicate Better

We are turning our focus to quality over quantity. We often post on social media and try to connect with our current and potential customers. We want to ensure we are posting quality posts and things they want to see. Let us know what you would like to see more or less of! We also want to ensure we are communicating clearly with our customers. We are available 24/7 and want to ensure the work we are doing is transparent and exactly what you need to get your home or business back running as quickly as possible.

Reviews

Reviews are crucial for businesses in our society today. Having a positive online presence can help make a consumer's decision to visit or utilize a company. We welcome feedback positive or negative so we can ensure we are doing our best as a service company. You can leave us a review on our website, Facebook, Google or Yelp!

2020 is all about striving to maintain and achieving goals. We hope they are as ensuring to you as they are to us! We would love to know your goals! Best wishes to everyone in the New Year. SERVPRO of Biddeford-Saco and The Sebago Lake Region is always here for you 24/7!

How to Prepare & Check for Frozen Pipes

12/5/2019 (Permalink)

Preparation & Protect

-Be sure to insulate all accessible pipes. Reach out to your local hardware store for recommendations on what insulation is appropriate for your home and the colder temperatures.

-Use a sealant or caulk to seal up any cracks and holes on your homes outside walls.

-Let your faucet drip cold water. This allows for continuous movement which relieves pressure on the pipes.

-Keep all doors and garage doors closed, especially if there a known water supply line inside.

How to Check

You can check the status of your pipes by turning on the faucet. It the water flow is only a trickle of water or even nothing coming out at all, then you suspect a frozen pipe. Typically, the freezing occurs near an exterior wall or where the water supply enters the home. Try leaving the faucet on and use a blow dryer to help heat the pipe until there’s a steady flow of water. We advise to call a plumber if you are uncomfortable doing this or if the issue continues to present itself.

Keep us in mind this winter if you experience bursting pipes. Save on expensive repairs and contact SERVPRO of Biddeford-Saco & The Sebago Lake Region to help you with water damage restoration 24/7. Keep yourself and your pipes warm this winter!

Season of Giving

11/26/2019 (Permalink)

Chandler, Michelle & Kimberly holding some of the donated turkeys in front of a Servpro vehicle Chandler Brooks (Operations Manager), Michelle Gionest (Co-Director of Stone Soup Food Pantry), Kimberly Veilleux (Marketing Representative)

This Thanksgiving holiday season, the SERVPRO team of Biddeford-Saco & The Sebago Lake Region, donated two dozen turkeys to The Stone Soup Food Pantry. A big thank you to Biddeford Hannaford for supplying our purchase! Brian & Manny were amazing employees in helping make this happen!

The pantry has officially reached their goal of 200 turkeys! That is 200 hundred families that maybe once thought they wouldn’t be able to celebrate the holiday are now going to be able to have a thanksgiving meal.

The pantry has been around for nearly 25 years and is continuing to thrive offering a reliable place for people to receive food. Their mission is to help the less fortunate in ALL the surrounding communities and not only for Biddeford residents, which is what makes them unique. They are one hundred percent volunteer based which is truly amazing. They always welcome anyone to help so if you are interested in volunteering or would like to make a donation, contact Co-Director, Michelle Gionest.

“If you are really thankful, what do you do? You share.” –W. Clement Stone

It is often easy for some of us to forget that the holiday season is not always the easiest and cheerful for some. Giving back to your community, either by buying gifts, donating warm clothing or food to a local pantry will truly give you the real meaning of the holidays. Don’t forget how fortunate you are and kind in mind that someone out there may not be as fortunate.

We encourage you to stop in and visit the wonderful pantry, donate or even volunteer. Be sure to visit their website stonesouppantry.org and tune in on their upcoming TV series!

Fryeburg Fair 2019

10/25/2019 (Permalink)

Our mascot squeegee at the Fryeburg Fair Squeegee watching the horse races!

Fryeburg Fair

We attended the 169th Annual Fryeburg Fair for the second year and our mascot squeegee came along with us! We had a booth set up along with many other vendors on Commercial Row. There was a $100 Visa Gift Card drawing (Congrats Victor Wright!), candy, giveaways and even squeegees found new homes! We got to meet so many new faces and say hi to familiar ones! It was great time to be able to connect with local businesses and see what is happening among our state. We enjoyed the beautiful fall weather Maine had to offer during this week and the food too!

History

The Fryeburg Fair started in 1851 when a few local farmers and merchants got together and decided to show off their harvest, produce, cattle and wares to the local community. Fast forward to this past year being the year the fair is Maine’s Blue Ribbon Classic is the largest agricultural fair in the state. It is ranked the second largest agricultural fair in New England. There is now around 100 buildings, 40 departments and 600 employees. 

We look forward to attending next year!

How to Handle a Storm

10/24/2019 (Permalink)

How to Plan for a Disaster or Storm

No one likes to think about the possibility of a long-term power outage however our power grids are more delicate than we think. It can be scary and a bit overwhelming when you know a storm is coming. Making sure your insurance is adequate is an important concept to think about before any storm hits and not wait until after! Learn where your safety shut offs are including power, gas and water ask us about our free Emergency Ready Plan service! Remove any tree branches or other dangers close to your home. Check your roof and gutters to make sure they are clear of any extra brush.

A preparing checklist:

  • Be aware of the local weather alerts
  • Tuck away anything away that could blow away or become loose due to high winds to a secure safe place
  • Create an emergency plan: know where to go or where to stay & write down emergency phone numbers, SERVPRO of Biddeford – Saco is here for you!
  • Prepare an emergency kit including plenty of water, non-perishable foods, flashlights, batteries, blankets and a First Aid Kit.

What to Do After Storm Damage

There are many important steps to take to be sure your home is safe. The cleanup and storm restoration process can involve:

  • Assess the damage
  • Document and take photos for which can be handy to send to your insurance company
  • A visit from the insurance adjuster may be warranted
  • Call SERVPRO of Biddeford – Saco!

How Do We Restore?

After a storm, there’s often water damage. What we do is remove the water from either the home or business. We then mitigate the damage by drying the area using our powerful equipment. We then remove any damaged materials if any. We finish by sanitizing the area and damaged materials are replaced.

What Happens to Damaged Items?

If you have damaged items due to the storm, you often wonder will I have to throw everything away. SERVPRO of Biddeford – Saco can often save items by mitigating. Items such as rugs, clothes, and other items made of cloth of fabric can be cleaned and restored if there is no presence of mold growth. In the unfortunate event, items can be restored they are often replaced!

We want you to be as prepared as possible for any kind of storm. So if you need restoration is can be as easy as possible!

Water Classes & Categories

10/24/2019 (Permalink)

Water Categories

The level of contamination in a water loss is refers to the category.

Category 1: Water that comes from a sanitary source. This category does not pose a major risk if ingested or inhaled. Common examples include melting ice or snow, falling rainwater, broken toilet tanks and bowels that does not contain any contaminants or cleaners, sink or tub overflows.

Category 2: Water that contains contamination and can have risk to cause sickness if consumed or contacted.  This category has unsafe levels of microorganisms. Common examples include overflow of washing machines, dishwashers and toilet bowls.

Category 3: Water that is heavily contaminated can have harmful agents such as silt, pesticides, metals, and pathogenic agents. Common examples are sewage, toilet backflows, flooding from seawater, ground surface water or other contaminated water entering a building from storms.

Water Classes

The amount of water and the anticipated rate of evaporation based upon how much and type of material is affected refers to the class.

Class 1: < 5% of the combined space affected – only part of a room or area

Class 2: 5%~40% of the combined space affected – affects at least an entire room of carpet or cushion. Water has traveled up the walls but less than 24 inches

Class 3: More than ~40% of the combined space affected – ceilings, walls, carpet, insulation, sub floor are all saturated

Class 4: Wet materials with holding and low evaporation materials such as plaster, wood or concrete

If you experience a water loss, please contact SERVPRO of Biddeford – Saco at (207)-283-4428!

7 Tips for Fall

10/9/2019 (Permalink)

Fall is here and that means colder weather here in Maine. This season is so extremely gorgeous here in Vacationland however it is also the season for preparation for a lot of home and business owners. We want you to be prepared for the winter season so you can avoid any water or mold damage.  Here are a few tips to get your home and/or property ready for the cooler weather.

  • Clean gutters and downspouts. Once all the leaves have fallen, be sure to clean out your gutters and downspouts or hire a handy helper to assist you! Clogged gutters during rainstorms can cause water to fill up and pool and damage your roof or siding.
  • Make exterior repairs. Take a walk outside around your home or property and look for signs of damage to the roof (missing shingles or holes), siding and foundation. If you spot anything that needs repair, schedule it before winter weather hits.
  • Check windows and doors. Make sure there are no cracks, leaks or air coming through the window sills or door frames. This is one of the easiest ways to save money on winter energy bills and to keep your home or business warmer!
  • Seal gaps where critters could enter. Mice need a tiny little gap to be able to sneak into your home or business and make themselves at home. Fill small holes and cover any larger gaps securely with heavy-duty hardware cloth to keep critters in the wildlife.
  • Clean your heating and air conditioning. Having these unit cleaned twice a year – spring & fall, - will help your family stay healthier and expand the lives of your units. A professional cleaning is inexpensive and doesn’t take long!
  • Check your fireplace. Do a visual inspection of your fireplace to make sure that it is in good working order. Give it a test run at some point in this season, before it gets too cold to make sure it is ready to go without any problems!
  • Check your water heater. Clean your water heater by draining it and allowing all of the water in the tank to come out. This will help prevent water build up during the winter and it will also get rid of any buildup that is in the heater due to sediment.

Fall is the perfect time to get outside and get all of your maintenance and winter preparation projects done before the cold winter months. If an emergency does happen, know we are here for you 24 hours 7 days a week, no matter what time it is or day. Call us SERVPRO of Biddeford – Saco at (207)-282-4428.

Our Team

10/8/2019 (Permalink)

Our team listening to Paul, our Project Manager, about to correctly take readings on wet drywall. Every morning we have WIP (Work In Progress) meetings to review current jobs and also as an opportunity to teach and learn from one another.

Our Team

Our team is constantly being challenged with the scenarios of how we can ensure top quality customer service. With daily continuing education of our technicians, we strive for the best service and results. Every morning we meet as a team to discuss our current jobs. This allows us to have communication with one another and a time to be able to teach and learn something new every day! We think of our team and coworkers as family.

Why SERVPRO?

Anyone can ask the question, why should I choose your business? What makes your business different than the rest? Why should I put my trust in you? As a Trusted Leader in the Industry with over 1,700 Franchises it speaks volume of the success and reputation our company has built for ourselves. SERVPRO of Biddeford – Saco is dedicated to helping those in their community by responding fast and with care.

Emergency Response

The best part about SERVPRO is that we are available 24 hours 7 days a week. You never expect water damage or a fire to happen until it happens. We want you to know that we are here for you no matter what time it is or what day it is. We are an emergency service with highly trained restoration specialists ready to go at any given moment. Since we are locally owned, we are able to respond quicker and with the right resources to get your home or business back in no time.

Reducing Expense

Restoration is our first priority. What makes us different is that it is our goal to restore rather than replace. Restoring is less expensive and we know the value of your things. Claims Professionals know the rule is, “Restore whenever possible, replace only when necessary.” Restorability is our number goal in every loss.

Welcome to the Team Paul Jurgiewich

8/19/2019 (Permalink)

Paul Jurgiewich, Production Manager at SERVPRO of Biddeford-Saco

In May of this year our newest Production Manager, Paul Jurgiewich joined our team.  Not only did he come to SERVPRO of Biddeford-Saco with experience in both property maintenance and mold remediation (as a previous industrial hygienist) he brought charisma and unity to our team.

He leads our crews with a safety topic every morning and uses the time to thoroughly explain not only what needs to be done for our customers but also why we are doing what we do.  There is complete transparency into his work ethic and remediation skills. He is the first to volunteer to go to jobs over the weekend when the crew need his help and works late to ensure our customers get their estimates as promised.

His hobbies include bike riding, exploring the outdoors (either on his Harley or boat).  He has a passion for cars and off-roading (maybe more in his younger days) and loves dogs.  

Paul is our seasoned expert in mold and a pro at determining where water and odor losses are coming from.  Give us a call today to set up an appointment with him at 207-283-4428.

Fire Damage in York County

8/13/2019 (Permalink)

Here to help fire damage in Kennebunk, Kennebunkport, Biddeford, Saco, Old Orchard Beach, Arundel, Lyman and Dayton.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor.

It is always important to remember to test and change you smoke alarm batteries every year.

Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Facts and FYIs:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
    • Although it may not seem major there could hidden extensive damage
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
    • Although room doors may be closed you could be surprised by the distance soot and smoke damage can travel
  • The type of smoke may greatly affect the restoration process.
    • Did you know we have special designed sponges for soot and smoke cleaning that we bring on free inspections that help detect just how far and how bad the damage could possibly be.

Wet Vs. Dry Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Biddeford-Saco will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Did you know different types of interior paint have to be cleaned differently?  That is why it is important to call an expert before you potentially make it worse.

Different Kinds of Smoke/Soot Damage:

  • Wet Smoke – Plastic and Rubber: Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  • Dry Smoke – Paper and Wood: Fast burning, high temperatures, heat rises therefore smoke rises.
  • Protein Fire Residue – Produced by evaporation of material rather than from a fire (typically burnt foods): Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Breakdown of our Services:

As you can see each smoke and fire damage situation is different.  We handle all inspections with high detail and care as each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 207-283-4428

Does Cheaper Mean Better?

8/13/2019 (Permalink)

It's 2019 and with the help of Google the world is at our fingertips.  Going on vacation?  Here's over 100+ websites rating the best resorts and destinations of your choice and another 100+ offering you a better rate and deal.  You narrow down your selections based of reviews and pick one that fits your budget! 

Now say someone rear ends your brand new car.  Your insurance gives you a list of places where you can get it fixed.  You may google a few, look at their reviews and move forward with say the top 3.  You get quotes from all three.  Now do you pick the cheapest or the one that seemed most detailed and knowledgeable?

The same idea applies to home insurance claims as well.  Often times we hear homeowners say they have someone who can do it cheaper, or they let us know their adjuster wants them to go with the cheapest company.  It is your home and you always have the right to choose which mitigation company you would like to do the work; however, cheaper doesn't always mean better.  SERVPRO of Biddeford-Saco always follows 18 inches beyond the affected area to ensure we leave no surprises behind.  Leaving water in building materials (especially porous materials) can lead to mold growth (surprise!).  Which can cause health issues for yourself and family.  

Did you know SERVPRO of Biddeford-Saco uses moisture meters every day on-site to ensure we dry every affected material before we pull our industry grade drying equipment.  We also have thermal imaging cameras for areas of question we may not be able to penetrate with a moisture meter.

Did you also know we guarantee our work? 

Call our offices with any and all questions and a free on-site estimate today at 207-283-4428

Lead Paint Is Still a Major Hazard

12/27/2018 (Permalink)

We know that lead is dangerous, yet the World Health Organization estimates that there are over 140,000 lead poisoning deaths per year worldwide.  And there are over 600,000 new cases of lead poisoning annually in children with intellectual disabilities caused by lead exposure, mostly in low and middle income countries.  However, our kids in the U. S. are not safe if they are exposed to lead in paint. in older homes built prior to 1978.

Even at low levels of exposure, lead affects the development of a child’s brain and causes behavioral changes including a shortened attention span and anti-social behavior both in and out of school. As most of us have experienced, children put almost everything in their mouth and the pathogens in lead are easily transmitted.

In 1971, the federal Lead Poisoning Prevention Act was passed, and in 1978, the federal government banned consumer uses of lead paint. Builders of homes and commercial buildings were no longer able to use lead-based paint, and the U.S. Consumer Product Safety Commission (CPSC) issued a final ban on lead-containing paint and on toys and furniture coated with such paint.

In 1996 the U.S. government issued the Lead-Based Paint Disclosure Regulation by which all

owners of homes built prior to 1978 are required to inform potential buyers of all known information on the presence of lead based paint in the home.

Still, there are still thousands of children developing health problems every year from lead exposure in pre-1978 houses and other older buildings. However, they are not the only ones affected. Construction workers and employees in homes and buildings that are not cleaned are also affected, and in many cases they bring the problem home to their children.

Here at SERVPRO we do lead mitigation in homes and buildings and have been for many years. Under OSHA Regulations all people working on a lead mitigation job must wear protective clothing and all clothing and equipment must be repaired or replaced as needed to maintain its safety and effectiveness.  In addition, all protective clothing must be removed at the end of a work shift in changing rooms that include showers provided for that purpose.

All SERVPRO technicians who work with lead issues must go through the Renovation, Repair, Painting certification program (RRP) and know the OSHA Regulations before they can even step into a clean room to start a job.

If you know anyone who has a home built prior to 1978 and they have children or are newlyweds buying and possibly rehabbing an older home, tell them that they should have the home checked for lead-based paint.

Call SERVPRO of Biddeford -Saco at 207-283-4428.

Thanks to the World Health Organization for all the data.

Holiday Safety Tips for Our Customers, Families and Friends

12/6/2018 (Permalink)

This is a Christmas tree after 3 minutes in a living room

The Holidays are almost here, and in the last five years almost two hundred families per year had their holidays ruined by fires that started on a Christmas tree resulting  in over $12 million dollars in property damage because they were not prepared.

Here are some actions to take to insure your family’s Holiday safety:

  • Electric lighting is involved in 43% of home Christmas tree fires including old frayed wiring, loose connections, overloaded outlets, especially with power strips, or a candle too close to the tree.
  • Two of every five Christmas tree fires started in the living room, family room, or den.
  • Keep the tree watered because a dried out tree will burn with a flashover occurring in less than one minute.
  • More than half of decoration fires were started by candles, especially in the kitchen where more decoration fires start than in the living room, family room, or den.
  • Inspect your strings of lights before hanging them for frayed cords or loose connections. When buying new light strings, extension cords, electrical decorations, or out-door spot lights make sure the certification marks are from an accredited certification organization like Underwriters Lab (UL) or CSA International certification in Canada.
  • Outdoors lights must have their connections off the ground and especially away from metal gutters. It’s best to use plastic clips or insulated tape to keep the lights in place instead of nails.
  • Never string extension cords together. Take the time to buy the correct length so they will not get tangled or stretched to the breaking point.
  • If you have a gas fireplace the glass panel in front must be intact. If it is cracked or broken have a qualified technician replace it.
  • If you have a wood burning fireplace make sure the screen is complete and not subject to falling over since kids have a way with screens.

If you or someone you know has trouble with Fire or soot Call SERVPRO of Biddeford                -Saco at 207-283-4428.

Thanks to The National Fire Protection Association (NFPA) and Parents.com for all the data.

New SERVPRO First Responder Bowl to be played at Cotton Bowl Stadium

8/15/2018 (Permalink)

The SERVPRO First Responder Bowl tickets will go on sale in September.

DALLAS – In a joint effort to honor the service and sacrifice of America’s First Responders, the annual college football bowl game played at Cotton Bowl Stadium in Dallas, Texas has been renamed the SERVPRO First Responder Bowl.  Kickoff for the newly christened SERVPRO First Responder Bowl is set for December 26 at 12:30 p.m. CT (1:30 p.m. ET) and will be televised by ESPN.  The agreement between ESPN Events and SERVPRO was brokered by Denver-based Impression Sports & Entertainment.

"We are truly grateful for all first responders’ sacrifice and service,” said Brant Ringler, Executive Director of the SERVPRO First Responder Bowl. “It is a tremendous privilege to honor these brave men and women who protect our communities 24/7/365. As this game continues to grow, so do our ties with first responders. Additionally, having a sponsor like SERVPRO who works along-side and supports these community heroes reinforces our goals of recognizing our first responders.”

"We are proud to present the SERVPRO First Responder Bowl dedicated to honoring some of the hardest working men and women in our country" said Sue Steen, CEO of SERVPRO Industries, Inc. "We recognize the dedication and selfless acts of our First Responders and are honored to help highlight and celebrate the commitment of these everyday heroes."

The 2018 SERVPRO First Responder Bowl is the ninth edition of the bowl game, formerly known as the Heart of Dallas Bowl, and part of the 89-year history of games being played at Cotton Bowl Stadium on the grounds of Dallas’ Fair Park, which features 227 acres of museums, attractions, history, art and performances located in the heart of the ninth largest city in the United States.

First responders to be honored include police officers, firefighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents and military personnel who have specialized training and are the first to arrive and provide assistance at the scene of an emergency.

“This is an exciting change, and we are humbled by the fact that an actual bowl game has been named exclusively for the first responders of this country,” Dallas Fire-Rescue Fire Chief David Coatney said.

“We are truly honored to have a bowl game here in Dallas named after the hard working men and women serving and protecting communities across this country.  It always feels great to be recognized, and I know our officers and firefighters are touched by this overwhelming show of support, “said Dallas Police Chief U. Renee Hall.

The SERVPRO First Responder Bowl tickets will go on sale in September.  Tickets for First Responders will continue to be underwritten by our corporate sponsors. Planning for the First Responder Fan Fest in Cotton Bowl Plaza will begin immediately.  Anyone wanting more information on the bowl game can visit www.firstresponderbowl.com.

The SERVPRO First Responder Bowl is one of 14 owned and operated bowl games by ESPN Events, a division of ESPN.

Is there a such thing as "good mold?"

8/6/2018 (Permalink)

Good mold can be found in numerous places, even in the kitchen!

This is a question that as a marketing representative I find many people ask when I am out and about, and the answer is YES! When you think of mold, most people automatically think of that gross fuzzy stuff no one wants to see on their ham sandwich, but what about dunking a finger licking good buffalo wing into a big bowl of blue cheese? Although you might not want to think about it that way, blue cheese is a mold, and in my opinion a pretty delicious example!

There are three different versions of mold. Good, Normal, and bad. It is important to be able to know the difference between the three in order to know if professional services to remediate it are necessary.

GOOD MOLDS: Good molds are like we discussed above in the yummy blue cheese, or pretty much any fancy cheese. Typically when it comes to picking out a fancy cheese, the ones with the stronger smelly are the better ones. And what makes that smell you might ask? Mold!

NORMAL MOLDS: Normal molds can be a little more tricky then good molds. They aren’t all that pretty to look at, but they also are not harmful. The two types of normal molds are airborne mold spores, and mold growth. Airborne mold spores are just about everywhere, casually floating around your home without any signs of their presence. These mold spores can enter your home through just about any opening such as doors, windows, any small cracks, or even on the clothing of someone as they walk inside. As long as they did not originate within your home, they are normal. Mold growth is a little more noticeable, this is things such as that “mildew” you find in the corner of your shower, or that black stuff in the window track. This is classified as normal as long as it is growing on a non-sustainable food source, the surface is non-porous, and can be cleaned away with normal household cleaning methods.

BAD MOLDS: These are the ones to keep an eye for, bad molds can be very dangerous if not treated correctly. Bad mold is when it is growing on a sustainable food source, and is potentially affecting the air with what would be considered “evlevated” mold spores. Food sources for mold can be numerous amounts of things such as drywall, wood, framing, wood subflooring, debris, contents, and other related materials. When this happens, removing the mold is a little trickier then just wiping it down like you can with a normal mold because the mold is effecting not just what the eye can see, but airborne spores in association with the effected area as well. When you come across bad mold, contact SERVPRO of Biddeford-Saco so that we can get out there ASAP to take a look at it, and work on removing it with the proper equipment. Bad mold can cause several health effects including respiratory issues, cough/sore throat, asthma, headache, and other serious health issues.

Some molds can be easy to tell the difference between, like a fun game time snack, or an unfortunate realization during a lunch break. Others can be a little tougher to tell, and that is why SERVPRO of Biddeford-Saco is here to help you identify the problem, find a solution, and make it “Like it never even happened.”

For any questions about mold, call our office today at 207-283-4428

Excavation work after a fire

7/25/2018 (Permalink)

The SERVPRO of Biddeford-Saco excavator on display at a Touch A Truck event where kids and parents got the opportunity to get up close and personal

On Saturday July 21st, SERVPRO of Biddeford-Saco participated in a local Touch-A-Truck event. We showed up in style with our green tablecloth, lots of snacks and popsicles, and most of all our excavator. 

You might be asking why does a restoration company have an excavator? SERVPRO of Biddeford-Saco has a lot of unique features such as our ability to remove asbestos. Another unique feature of ours is our skills in not only remediation, but also rebuilds. Our excavator can be a help after a fire to help clear the land, and start a rebuild and make the property "Like it never even happened." 

Dealing with a fire can be tough, but having one company be able to come through and take care of the project from start to finish can take a lot of stress off of the homeowner. And if you're going to pick one company to do it, SERVPRO of Biddeford-Saco is ready to step up to the plate.

Dealing with after the fire

7/16/2018 (Permalink)

Trying to deal with a fire yourself can be exhausting, let the professionals at SERVPRO of Biddeford-Saco help

When a fire rips through your home or business, the smoke damage and Fire Damage can be overwhelming. You don't know where to begin with your fire cleanup. You're dealing with a smoke smell that won't go away, smoke damage, soot damage, and fire damage. Things you didn’t imagine worrying about.

Fire in the home and fire in the business can cause extensive damage. Fire damage restoration is not a job you should handle on your own. SERVPRO of Biddeford-Saco professionals can deal with commercial and residential fire damage. In the Biddeford-Saco area, we can assist you with fire damage restoration from start to finish, well be there with you.

(207) 283-4428

Decisions after the Fire

Once the fire is put out and the fire department considers the property to be safe, the home or business, you have decisions to make. You may think you can board up your property and begin the fire cleanup process, but this is a job for the professionals. When residential or commercial fire damage strikes, you will be left with fire damage, soot damage, and smoke damage. Your contents may be destroyed, and you may be left in distraught.

The smoke smell will be so heavy you are afraid it will never go away. SERVPRO of Biddeford-Saco can handle the fire cleanup and fire damage restoration job for you. We begin by choosing to board up your windows for safety purposes after evaluating the extent of fire damage after you have experienced fire in the home or business.

We will be able to deal with every aspect of your fire cleanup job after there has been a fire in the house or fire in the business. The process begins by using various types of industrial chemicals to clean all the surfaces that have been affected by fire damage, soot damage, and smoke damage.

We can handle commercial fire damage in addition to residential damage. The size of the property doesn't matter. We will put the processes in place to board up the property to protect it from intrusion, eliminate the smoke smell, and tackle every type of damage that has occurred.

The use of the proper tools, technique, and cleaning products will effectively address soot damage, as well as every other type of damage that has taken place.

If it is possible to salvage your property after residential or commercial fire damage, SERVPRO of Biddeford-Saco will help you to put this terrible time behind you. 

Residential and commercial fire damage isn't easy to repair, but a professional service will be with you every step of the way to help you cope during this difficult time. You will be able to get back to a normal life once your cleanup and restoration is over.

FREE CE Class for Insurance Adjusters!

7/13/2018 (Permalink)

Have you ever wondered what happens after a water loss occurs? Join us August 20th for a free course on Restorative Drying for Water Damage!

SERVPRO of Biddeford-Saco is holding a FREE, yes free, CE credited course on Restorative Drying for Water Damage (Course number 24204).  It is aimed at and will provide credits for insurance adjusters and agents but all are welcome.  

The course will take place Monday August 20th, 2018 at the Hampton Inn by Hilton in Saco.  It is a four hour credited course starting promptly at 9:00am and concluding at 1:00pm.  Coffee, water and light refreshments will be provided.

This course has been designed to provide a better understanding of the restorative drying process that takes place after a water damage loss occurs.  Join SERVPRO of Biddeford-Saco for a fun and informational morning!

To sign-up call the office at 207-283-4428 or email Alicia at marketingSERVPRObs2@gmail.com.

Handling a loss in a commercial building

7/6/2018 (Permalink)

One of our technicians getting a view from above at a large commercial loss

Flooding and water damage events in Biddeford commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Biddeford-Saco

SERVPRO of Biddeford-Saco specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO 49th Annual Convention

7/5/2018 (Permalink)

Alicia, Kim, Lisa, and Matt getting ready for the first general session

Green green and more green! Everywhere you turned at the Walt Disney Dolphin Hotel was covered in that familiar green and orange SERVPRO colors. With about 90% of the hotel booked for the Annual SERVPRO convention, you couldn't turn anywhere without seeing at least a group of friendly faces sporting that SERVPRO logo. Owners Matt and Lisa True, Office manager Kim Miller, and myself Marketing rep Alicia Girard attended the 49th Annual SERVPRO convention this past week June 25th - June 29th and attended several workshops and exciting general sessions.

This was my personal first time attending convention, and it was not at all what I expected! I was prepared with my notebook and ready for long sessions of detailed note taking, but when the stage was taken over by light shows, loud music, and dancing, I knew I was in for a whole new experience. SERVPRO had an amazing way of educating about new technology coming up, while keeping things light and exciting. The workshops were focused on smaller groups that allowed for personal conversations and in depth details shared between franchises of strategies that worked and ones that didn't. It was a great opportunity to meet with other members of the SERVPRO family, and to see all the great way SERVPRO is helping all around the country.

While this was my first convention, it will definitely not be my last! I had such a blast getting to know everyone and learning more about the SERVPRO brand and values, and it made me appreciate being a part of such an amazing company. 

Staying Safe this 4th of July

7/2/2018 (Permalink)

Summer has finally arrived! That means BBQ's, long days floating in pools or lakes, spending time with family, and most excitingly FIREWORKS!! 

As exciting as fireworks can be, it is very important to be sure to follow simple safety tips to avoid the risk of fire. Check out these firework safety tips brought to you by the National Council on Firework Safety:

  • Obey all local laws regarding the use of fireworks.
  • Know your fireworks; read the cautionary labels and performance descriptions before igniting.
  • A responsible adult should ALWAYS supervise all firework activities.  Never give fireworks to children.
  • Alcohol and fireworks do not mix.  Save your alcohol for after the show.
  • Wear safety glasses when shooting fireworks.
  • Light one firework at a time and then quickly move away.
  • Use fireworks OUTDOORS in a clear area; away from buildings and vehicles.
  • Never relight a “dud” firework.  Wait 20 minutes and then soak it in a bucket of water.
  • Always have a bucket of water and charged water hose nearby.
  • Never carry fireworks in your POCKET or shoot them into METAL or GLASS containers.
  • Do not experiment with homemade fireworks.
  • Dispose of spent fireworks by wetting them down and place in a metal trash can away from any building or combustible materials until the next day.
  • FAA regulations PROHIBIT the possession and transportation of fireworks in your checked baggage or carry-on luggage.
  • Report illegal explosives, like M-80s and quarter sticks, to the fire or police department.

Be sure to always check with your local fire department on the air quality levels to avoid the risk of fires

As long as you follow safety tips, you are guaranteed to have a fun and exciting firework show to enjoy with friends and family! 

Smoke and Soot Cleanup

6/19/2018 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Biddeford-Saco will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 207-283-4428

Golfing our way to preparedness

6/6/2018 (Permalink)

For more information about becoming a sponsor, call SERVPRO of Biddeford-Saco

Each year, SERVPRO franchises of Maine combine our resources to host a golf tournament benefiting the American Red Cross of Maine's Local Disaster Relief. This year we are excited to be celebrating our 11th year! 

We came up with the idea of an “Appreciation Day” ten years ago and every year it has continued to grow and evolve. It is a day for us to thank insurance adjusters, agents, property managers, real estate agents and other professionals from all over Maine. This event is our opportunity to show our appreciation to these individuals, because without them, none of what we do would be possible. Over the past nine years, we have raised over $100,000 for the American Red Cross of Maine’s Local Disaster Relief fund. We hope you will join us in continuing this tradition and help those that are in need of the American Red Cross’s disaster relief services by becoming a sponsor of our 10th Annual Appreciation Day Golf Outing.

If your business would be interested in becoming a sponsor or donating items to this sucessful event, please reach out to our marketing representative, Alicia Girard, at the office number 207-283-4428

Helping Our Furry Friends

12/21/2017 (Permalink)

Kim, Caryn, and Alicia drop off blankets and towels with some help of Ben the pup!

SERVPRO of Biddeford-Saco has been collecting blankets for the Animal Welfare Society of Kennebunk over the course of the previous months. Before Christmas we happily dropped them off and visited the puppies and kitties.

In September we attend the Strut your Mutt event and had a booth with doggy treats and flyers about our donation drive. We made it simpler for the AWS by taking all the donations and washing them so they didn't have to. 

Animal shelters are always in need of blankets and towels to help keep the animals warm and comfortable during the cold seasons. Giving your old blankets or towels can be your way of giving back to the community. Being able to provide blankets for the shelters will bring the animals comfort and provide a secureness to their surroundings.

The next time you're going through old blankets and towles keep your furry friends at the AWS in mind.

SERVPRO of Biddeford-Saco

Community Outreach During the Christmas Season

12/20/2017 (Permalink)

Caryn True And Alicia Girard with gifts for a family in need

Tis the season to give

SERVPRO Biddeford-Saco partnered up with the Salvation Army this holiday season and adopted a family in need. Our company finds such gratitude within helping those around us, weather it be putting your home back together after a tragic disaster or even gathering some Christmas gifts for a local family.

The Salvation Army is a great group to become connected with... Like SERVPRO, they like to put peoples lives back together. They help families after disasters, providing food for the homeless, run thrift stores, and during the holiday seasons help families who are less fortunate.

Our marketing representatives Caryn True and Alicia Girard took an afternoon together and gathered winter jackets, boots, hats and mittens, along with some toys!

Merry Christmas,

SERVPRO of Biddeford-Saco

Understanding mold in the restoration industry

12/7/2017 (Permalink)

Today SERVPRO of Biddeford-Saco partnered with Maine Real Estate Co. to host a CE certified class about Understanding Mold in the Restoration Industry. 

This even was taught by our very own Scott Carter, with a bright green SERVPRO table up at front filled with all kinds of brochures about mold, asbestos, and ERP information. 

This class was a very informative course about understanding all the different types of mold, which ones are dangerous, and what you should do if you come across any in either your own home or for many realtors, in a home you are trying to sell. Scott Carter did an excellent job in explaining that not all molds are bad, its a natural part of our environment. As for the not so good molds, he taught us how important it is to have a professional come look at it due to how easily some molds can spread. 

Overall, it was a very informative class that Scott Carter added his own fun touch to keep everyone entertained and educated. 

If you are looking for some CE classes give our office a call at 207-283-4428 

Cooking Safety Tips

7/24/2017 (Permalink)

This stovetop of a kitchen fire that started due to grease.

Cooking fires are the #1 cause of home fires and home injuries according to the National Fire Protection Association aka NFPA. The leading cause of fires are unattended cooking.

  • While cooking you should never leave the kitchen and if you have to, make sure you turn off the stovetop.
  • Keep anything that can catch fire away from the stovetop; mitts, utensils, food packaging, towels, etc.
  • Be sure that your smoke alarms are working properly and that you have a fire extinguisher near by.
  • If a small fire arises on the stove top smother the fire by sliding the lid over the pan and turn off the stovetop.
  • For an oven fire keep door shut and turn off heat.
  • Stay alert!

"Cook with Caution" No matter the size of the kitchen fire it can be overwhelming. If you do not feel comfortable with fighting a small stovetop fire, exit the house and call 9-1-1.

SERVPRO of Biddeford-Saco is open 24/7- If you experience a kitchen fire we can help cleanup whether it be smoke, soot, or fire damage.

For more tips about kitchen fires visit the National Fire Protection Association at-http://www.nfpa.org/public-education/by-topic/top-causes-of-fire/cooking/safety-messages-about-cooking

Emergency Water Damage Tips

7/13/2017 (Permalink)

Water valve shut off

Our team members at SERVPRO of Biddeford-Saco are highly trained water damage specialist.

Tips if you experience water damage (These tips are for clean water situations only):

  • Shut off the water source if possible.
  • Remove excess water by mopping and blotting.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks under the furniture legs.
  • Hang furs and leather goods separately at room temperature.
  • Remove Oriental or other colored rugs from we carpeting.
  • Do not use a regular vacuum to remove water.
  • Do not turn on ceiling fixtures if ceiling is wet, and keeping out of areas where ceilings are sagging from retained water.
  • Do not leave books, magazines or other colored items on wet carpeting.

If you experience water damage let SERVPRO of Biddeford-Saco help cleanup and make it "Like it never even happened."

Have Questions? Call Us 24/7 – (207)283-4428

Let SERVPRO of Biddeford-Saco be your HERO

7/10/2017 (Permalink)

Captured at our 48th Annual Convention.

SERVPRO of Biddeford-Saco will be there for you on the worst day of your life.

Let's face it...No one wants to see our trucks on their property because that means something bad has happened. We promise you that we will be there to fix it and do it as fast as possible. Our team will treat you, your business and your family with empathy and respect, and your property with care.  

We WILL make it "Like it Never Even Happened." Let SERVPRO of Biddeford-Saco be your HERO.

We Answer the Phone Ready to Help
Call Today - (207)209-2332

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Biddeford-Saco has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Everyday is Gameday Seattle 2017

7/7/2017 (Permalink)

SERVPRO Wordle

A few members of our team headed out to Seattle, Washington for the 48th Annual SERVPRO Convention. It being my first time ever attending a convention I was ready to get down to business and sit through long classes all day...

Our first night in Seattle we had the "Opening Night Reception," and that's when I knew our industry was the very best. SERVPRO is one big family. We had delicious food, many laughs, and met a lot of new friends too. One thing that stood out to me immediately was that there was children playing and dancing at every event. Never in a million years did I think that the whole family actually came to convention. It made my heart happy...This is not just a franchise. We are a family.

The next day I had my first classroom session. The speakers ranged from corporate to small franchise owners. Each and every one of them had their own story of how they got where they are today. With some more difficult times than others. They shared their experiences and little things they do to make it an even better place to work! We took many of their ideas home to Maine with us to share with our team.

Everyday there is a general session where everyone comes together. We speak about Brand-Building and the legacy of our industry. Our theme this year was "Everyday is Gameday," the whole week was full of pep talks that gave you goosebumps and miss your glory days of being on a sports team.

My overall experience of my first but definitely not my last SERVPRO Convention was a huge success. I gained so much knowledge in the matter of a few days. I'm thrilled  to be apart of such a great family, team, and beyond thankful for everything SERVPRO has to offer.

GO SERVPRO!

Sincerely,

Caryn True

Emergency Ready Profile

6/21/2017 (Permalink)

When Disaster Strikes, You can be Ruined or You Can BE READY

"No one plans on a disaster, but you can plan to be 'Ready for whatever happens.'"

SERVPRO Emergency Ready Profile (ERP) is a document that contains important information that can help you locate shut off valves and priority areas in your building. It also contains who to call when disaster strikes.

By developing a SERVPRO ERP for your business, you can minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

We offer this service for free and it can be accessed right from your smartphone.

Let us help you make an Emergency Profile for your business today!

Call our office at (207)-283-4428

SERVPRO of Biddeford-Saco is Licensed in Asbestos

6/16/2017 (Permalink)

SERVPRO of Biddeford-Saco Asbestos Abatement license

SERVPRO of Biddeford-Saco is the only SERVPRO in the state of Maine to be licensed in Asbestos.

What is asbestos? “Asbestos refers to a set of six naturally occurring fibrous minerals: Chrysotile, crocidolite, amosite, anthophyllite, tremolite, and actinolite. Among these, chrysotile and amosite asbestos are most common.”

For many years asbestos fibers were used in several different commercial, residential and industrial capacities. Asbestos is heat resistance and became the material of choice. For example it can be found in roof shingles, floor tiles, ceiling materials, cement compounds, textile products, and automotive parts.

Asbestos is regulated due to the fact of how hazardous this mineral is. It’s scientifically linked to many lung and respiratory conditions. Not only workers are effected but many families.

We offer:

  • Asbestos Inspections
  • Asbestos Project Designs
  • Asbestos Disposal
  • Asbestos Abatement

Did you know? Asbestos test should be done on any house built prior to 1980. However, we feel like inspections should be completed on every house.

Any questions? Do not hesitate to call our office at (207)283-4428

For Immediate Service in York County Call SERVPRO

6/5/2017 (Permalink)

York County Residents: We provide immediate service day or night

SERVPRO of Biddeford-Saco provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in York County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (207)283-4428

Residential Services

Whether your York County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your York County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

York County 24 Hour Emergency Water Damage Service

6/2/2017 (Permalink)

SERVPRO of Biddeford-Saco provides 24 hour fire and water damage restoration service in York County.

SERVPRO of Biddeford-Saco is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (207)283-4428

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Biddeford-Saco has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Biddeford-Saco

SERVPRO of Biddeford-Saco specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your York County Home Have A Mold Problem?

3/1/2017 (Permalink)

 

 

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

 

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 207-283-4428

Biddeford, Saco, Kennebunks Smoke and Soot Cleanup

2/28/2017 (Permalink)

Serving Kennebunk, Kennebunkport, Arundel, Biddeford, Saco, Old Orchard Beach, Dayton, Lyman and beyond!

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Biddeford-Saco will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 207-283-4428

SERVPRO of Biddeford-Saco lends a hand to the Waterboro Community Food Pantry

2/23/2017 (Permalink)

Waterboro's new Community Food Pantry, now open!

On January 25th, 2017 our cleaning crew headed out to help give a hand to the new Waterboro Community Food Pantry located at 26 Townhouse Road in Waterboro, Maine.  The new community food pantry was in the final stage of completion and called upon SERVPRO of Biddeford-Saco to do a thorough clean prior to the grand opening.  We were happy to jump at the opportunity to work with our surrounding community and give back.  After two and a half years under director Cleo Smith’s hard work the pantry’s ribbon cutting ceremony took place January 30th, 2017.  For more information about the food pantry and for ways to donate please visit their website, Waterboro Community Pantry.  

More About Our Cleaning Services

We provide a wide variety of cleaning services to the York County, Kennebunk, Biddeford, Saco region.  Our services are for residential and commercial. A list of our cleaning services includes but is not limited to:

  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

Moving, buying a house, need a Spring clean in your work office or your carpets washed at home?  Give us a call at 207-283-4428 to schedule an appointment today.

When Storms or Floods hit York County, SERVPRO is ready!

2/14/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in the Kennebunks and Biddeford-Saco region.

 

SERVPRO of Biddeford-Saco specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the York County area (including Kennebunk, Biddeford, Saco and surrounding towns), we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 207-283-4428

Categories

Archived Posts