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New SERVPRO First Responder Bowl to be played at Cotton Bowl Stadium

8/15/2018 (Permalink)

Commercial New SERVPRO First Responder Bowl to be played at Cotton Bowl Stadium The SERVPRO First Responder Bowl tickets will go on sale in September.

DALLAS – In a joint effort to honor the service and sacrifice of America’s First Responders, the annual college football bowl game played at Cotton Bowl Stadium in Dallas, Texas has been renamed the SERVPRO First Responder Bowl.  Kickoff for the newly christened SERVPRO First Responder Bowl is set for December 26 at 12:30 p.m. CT (1:30 p.m. ET) and will be televised by ESPN.  The agreement between ESPN Events and SERVPRO was brokered by Denver-based Impression Sports & Entertainment.

"We are truly grateful for all first responders’ sacrifice and service,” said Brant Ringler, Executive Director of the SERVPRO First Responder Bowl. “It is a tremendous privilege to honor these brave men and women who protect our communities 24/7/365. As this game continues to grow, so do our ties with first responders. Additionally, having a sponsor like SERVPRO who works along-side and supports these community heroes reinforces our goals of recognizing our first responders.”

"We are proud to present the SERVPRO First Responder Bowl dedicated to honoring some of the hardest working men and women in our country" said Sue Steen, CEO of SERVPRO Industries, Inc. "We recognize the dedication and selfless acts of our First Responders and are honored to help highlight and celebrate the commitment of these everyday heroes."

The 2018 SERVPRO First Responder Bowl is the ninth edition of the bowl game, formerly known as the Heart of Dallas Bowl, and part of the 89-year history of games being played at Cotton Bowl Stadium on the grounds of Dallas’ Fair Park, which features 227 acres of museums, attractions, history, art and performances located in the heart of the ninth largest city in the United States.

First responders to be honored include police officers, firefighters, EMS workers, correctional officers, search and rescue, dispatchers, security guards, federal agents, border patrol agents and military personnel who have specialized training and are the first to arrive and provide assistance at the scene of an emergency.

“This is an exciting change, and we are humbled by the fact that an actual bowl game has been named exclusively for the first responders of this country,” Dallas Fire-Rescue Fire Chief David Coatney said.

“We are truly honored to have a bowl game here in Dallas named after the hard working men and women serving and protecting communities across this country.  It always feels great to be recognized, and I know our officers and firefighters are touched by this overwhelming show of support, “said Dallas Police Chief U. Renee Hall.

The SERVPRO First Responder Bowl tickets will go on sale in September.  Tickets for First Responders will continue to be underwritten by our corporate sponsors. Planning for the First Responder Fan Fest in Cotton Bowl Plaza will begin immediately.  Anyone wanting more information on the bowl game can visit www.firstresponderbowl.com.

The SERVPRO First Responder Bowl is one of 14 owned and operated bowl games by ESPN Events, a division of ESPN.

Is there a such thing as "good mold?"

8/6/2018 (Permalink)

Mold Remediation Is there a such thing as "good mold?" Good mold can be found in numerous places, even in the kitchen!

This is a question that as a marketing representative I find many people ask when I am out and about, and the answer is YES! When you think of mold, most people automatically think of that gross fuzzy stuff no one wants to see on their ham sandwich, but what about dunking a finger licking good buffalo wing into a big bowl of blue cheese? Although you might not want to think about it that way, blue cheese is a mold, and in my opinion a pretty delicious example!

There are three different versions of mold. Good, Normal, and bad. It is important to be able to know the difference between the three in order to know if professional services to remediate it are necessary.

GOOD MOLDS: Good molds are like we discussed above in the yummy blue cheese, or pretty much any fancy cheese. Typically when it comes to picking out a fancy cheese, the ones with the stronger smelly are the better ones. And what makes that smell you might ask? Mold!

NORMAL MOLDS: Normal molds can be a little more tricky then good molds. They aren’t all that pretty to look at, but they also are not harmful. The two types of normal molds are airborne mold spores, and mold growth. Airborne mold spores are just about everywhere, casually floating around your home without any signs of their presence. These mold spores can enter your home through just about any opening such as doors, windows, any small cracks, or even on the clothing of someone as they walk inside. As long as they did not originate within your home, they are normal. Mold growth is a little more noticeable, this is things such as that “mildew” you find in the corner of your shower, or that black stuff in the window track. This is classified as normal as long as it is growing on a non-sustainable food source, the surface is non-porous, and can be cleaned away with normal household cleaning methods.

BAD MOLDS: These are the ones to keep an eye for, bad molds can be very dangerous if not treated correctly. Bad mold is when it is growing on a sustainable food source, and is potentially affecting the air with what would be considered “evlevated” mold spores. Food sources for mold can be numerous amounts of things such as drywall, wood, framing, wood subflooring, debris, contents, and other related materials. When this happens, removing the mold is a little trickier then just wiping it down like you can with a normal mold because the mold is effecting not just what the eye can see, but airborne spores in association with the effected area as well. When you come across bad mold, contact SERVPRO of Biddeford-Saco so that we can get out there ASAP to take a look at it, and work on removing it with the proper equipment. Bad mold can cause several health effects including respiratory issues, cough/sore throat, asthma, headache, and other serious health issues.

Some molds can be easy to tell the difference between, like a fun game time snack, or an unfortunate realization during a lunch break. Others can be a little tougher to tell, and that is why SERVPRO of Biddeford-Saco is here to help you identify the problem, find a solution, and make it “Like it never even happened.”

For any questions about mold, call our office today at 207-283-4428

Excavation work after a fire

7/25/2018 (Permalink)

Fire Damage Excavation work after a fire The SERVPRO of Biddeford-Saco excavator on display at a Touch A Truck event where kids and parents got the opportunity to get up close and personal

On Saturday July 21st, SERVPRO of Biddeford-Saco participated in a local Touch-A-Truck event. We showed up in style with our green tablecloth, lots of snacks and popsicles, and most of all our excavator. 

You might be asking why does a restoration company have an excavator? SERVPRO of Biddeford-Saco has a lot of unique features such as our ability to remove asbestos. Another unique feature of ours is our skills in not only remediation, but also rebuilds. Our excavator can be a help after a fire to help clear the land, and start a rebuild and make the property "Like it never even happened." 

Dealing with a fire can be tough, but having one company be able to come through and take care of the project from start to finish can take a lot of stress off of the homeowner. And if you're going to pick one company to do it, SERVPRO of Biddeford-Saco is ready to step up to the plate.

Dealing with after the fire

7/16/2018 (Permalink)

Fire Damage Dealing with after the fire Trying to deal with a fire yourself can be exhausting, let the professionals at SERVPRO of Biddeford-Saco help

When a fire rips through your home or business, the smoke damage and Fire Damage can be overwhelming. You don't know where to begin with your fire cleanup. You're dealing with a smoke smell that won't go away, smoke damage, soot damage, and fire damage. Things you didn’t imagine worrying about.

Fire in the home and fire in the business can cause extensive damage. Fire damage restoration is not a job you should handle on your own. SERVPRO of Biddeford-Saco professionals can deal with commercial and residential fire damage. In the Biddeford-Saco area, we can assist you with fire damage restoration from start to finish, well be there with you.

(207) 283-4428

Decisions after the Fire

Once the fire is put out and the fire department considers the property to be safe, the home or business, you have decisions to make. You may think you can board up your property and begin the fire cleanup process, but this is a job for the professionals. When residential or commercial fire damage strikes, you will be left with fire damage, soot damage, and smoke damage. Your contents may be destroyed, and you may be left in distraught.

The smoke smell will be so heavy you are afraid it will never go away. SERVPRO of Biddeford-Saco can handle the fire cleanup and fire damage restoration job for you. We begin by choosing to board up your windows for safety purposes after evaluating the extent of fire damage after you have experienced fire in the home or business.

We will be able to deal with every aspect of your fire cleanup job after there has been a fire in the house or fire in the business. The process begins by using various types of industrial chemicals to clean all the surfaces that have been affected by fire damage, soot damage, and smoke damage.

We can handle commercial fire damage in addition to residential damage. The size of the property doesn't matter. We will put the processes in place to board up the property to protect it from intrusion, eliminate the smoke smell, and tackle every type of damage that has occurred.

The use of the proper tools, technique, and cleaning products will effectively address soot damage, as well as every other type of damage that has taken place.

If it is possible to salvage your property after residential or commercial fire damage, SERVPRO of Biddeford-Saco will help you to put this terrible time behind you. 

Residential and commercial fire damage isn't easy to repair, but a professional service will be with you every step of the way to help you cope during this difficult time. You will be able to get back to a normal life once your cleanup and restoration is over.

FREE CE Class for Insurance Adjusters!

7/13/2018 (Permalink)

Community FREE CE Class for Insurance Adjusters! Have you ever wondered what happens after a water loss occurs? Join us August 20th for a free course on Restorative Drying for Water Damage!

SERVPRO of Biddeford-Saco is holding a FREE, yes free, CE credited course on Restorative Drying for Water Damage (Course number 24204).  It is aimed at and will provide credits for insurance adjusters and agents but all are welcome.  

The course will take place Monday August 20th, 2018 at the Hampton Inn by Hilton in Saco.  It is a four hour credited course starting promptly at 9:00am and concluding at 1:00pm.  Coffee, water and light refreshments will be provided.

This course has been designed to provide a better understanding of the restorative drying process that takes place after a water damage loss occurs.  Join SERVPRO of Biddeford-Saco for a fun and informational morning!

To sign-up call the office at 207-283-4428 or email Alicia at marketingSERVPRObs2@gmail.com.

Handling a loss in a commercial building

7/6/2018 (Permalink)

Commercial Handling a loss in a commercial building One of our technicians getting a view from above at a large commercial loss

Flooding and water damage events in Biddeford commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Biddeford-Saco

SERVPRO of Biddeford-Saco specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO 49th Annual Convention

7/5/2018 (Permalink)

Community SERVPRO 49th Annual Convention Alicia, Kim, Lisa, and Matt getting ready for the first general session

Green green and more green! Everywhere you turned at the Walt Disney Dolphin Hotel was covered in that familiar green and orange SERVPRO colors. With about 90% of the hotel booked for the Annual SERVPRO convention, you couldn't turn anywhere without seeing at least a group of friendly faces sporting that SERVPRO logo. Owners Matt and Lisa True, Office manager Kim Miller, and myself Marketing rep Alicia Girard attended the 49th Annual SERVPRO convention this past week June 25th - June 29th and attended several workshops and exciting general sessions.

This was my personal first time attending convention, and it was not at all what I expected! I was prepared with my notebook and ready for long sessions of detailed note taking, but when the stage was taken over by light shows, loud music, and dancing, I knew I was in for a whole new experience. SERVPRO had an amazing way of educating about new technology coming up, while keeping things light and exciting. The workshops were focused on smaller groups that allowed for personal conversations and in depth details shared between franchises of strategies that worked and ones that didn't. It was a great opportunity to meet with other members of the SERVPRO family, and to see all the great way SERVPRO is helping all around the country.

While this was my first convention, it will definitely not be my last! I had such a blast getting to know everyone and learning more about the SERVPRO brand and values, and it made me appreciate being a part of such an amazing company. 

Staying Safe this 4th of July

7/2/2018 (Permalink)

Summer has finally arrived! That means BBQ's, long days floating in pools or lakes, spending time with family, and most excitingly FIREWORKS!! 

As exciting as fireworks can be, it is very important to be sure to follow simple safety tips to avoid the risk of fire. Check out these firework safety tips brought to you by the National Council on Firework Safety:

  • Obey all local laws regarding the use of fireworks.
  • Know your fireworks; read the cautionary labels and performance descriptions before igniting.
  • A responsible adult should ALWAYS supervise all firework activities.  Never give fireworks to children.
  • Alcohol and fireworks do not mix.  Save your alcohol for after the show.
  • Wear safety glasses when shooting fireworks.
  • Light one firework at a time and then quickly move away.
  • Use fireworks OUTDOORS in a clear area; away from buildings and vehicles.
  • Never relight a “dud” firework.  Wait 20 minutes and then soak it in a bucket of water.
  • Always have a bucket of water and charged water hose nearby.
  • Never carry fireworks in your POCKET or shoot them into METAL or GLASS containers.
  • Do not experiment with homemade fireworks.
  • Dispose of spent fireworks by wetting them down and place in a metal trash can away from any building or combustible materials until the next day.
  • FAA regulations PROHIBIT the possession and transportation of fireworks in your checked baggage or carry-on luggage.
  • Report illegal explosives, like M-80s and quarter sticks, to the fire or police department.

Be sure to always check with your local fire department on the air quality levels to avoid the risk of fires

As long as you follow safety tips, you are guaranteed to have a fun and exciting firework show to enjoy with friends and family! 

Smoke and Soot Cleanup

6/19/2018 (Permalink)

Fire Damage Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Biddeford-Saco will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 207-283-4428

Golfing our way to preparedness

6/6/2018 (Permalink)

Community Golfing our way to preparedness For more information about becoming a sponsor, call SERVPRO of Biddeford-Saco

Each year, SERVPRO franchises of Maine combine our resources to host a golf tournament benefiting the American Red Cross of Maine's Local Disaster Relief. This year we are excited to be celebrating our 11th year! 

We came up with the idea of an “Appreciation Day” ten years ago and every year it has continued to grow and evolve. It is a day for us to thank insurance adjusters, agents, property managers, real estate agents and other professionals from all over Maine. This event is our opportunity to show our appreciation to these individuals, because without them, none of what we do would be possible. Over the past nine years, we have raised over $100,000 for the American Red Cross of Maine’s Local Disaster Relief fund. We hope you will join us in continuing this tradition and help those that are in need of the American Red Cross’s disaster relief services by becoming a sponsor of our 10th Annual Appreciation Day Golf Outing.

If your business would be interested in becoming a sponsor or donating items to this sucessful event, please reach out to our marketing representative, Alicia Girard, at the office number 207-283-4428