SERVPRO of Biddeford-Saco Employee Photos

A man sitting at a desk

Jim Francoeur - Reconstruction Manager

Jim Francoeur joined our team in October 2015. Jim manages our construction services division for our Portland office. Jim brings 30+ years of experience specializing in insurance claims in Maine. After mitigation work has been completed, Jim will begin the reconstruction process in your home or business to get your property back to its preloss condition.

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Mary Cobb- Office Manager

Mary joined our team in the Fall of 2018. She has been a great asset to our team managing the office and taking care of our HR needs. We love that her candy bowl is always full in the office. When not working at SERVPRO of Portland, Mary enjoys outdoor activities with her family, hiking, biking, kayaking, snowshoeing and traveling anywhere with her "sisters".

A man in a blue shirt standing in front of SERVPRO sign

Rick Talbot- Marketing Representative

Rick joined our Marketing Team in November 2019 and will be working closely with our commercial customers and helping them develop an Emergency Ready Profile for their business.  He firmly believes in building and maintaining relationships which has made him successful in his past careers always keeping him top of mind. Rick lives in Standish with his wife Sue, dogs Lucy and Bella and cat Harley (kittles). 

 A man standing in front of a SERVPRO sign

Kyle Lemay- Assistant Production Manager

Kyle rejoins our team as a hard working & dedicated employee. Kyle's previous experience with our team made it an easy transition for him to jump back into the busy schedule, helping those affected by water and fire damage. Kyle has been instrumental in working with businesses disinfecting against COVID-19. Kyle has his water (WRT) and Fire (SRT) IICRC Certification. 

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Crystal Pettey- Assistant Project Manager

Crystal has been recently promoted to Assistant Project Manager. Crystal enjoys working with customers monitoring jobs and ensuring our jobs are completed to satisfaction.  She has several years cleaning experience both residential and commercial.  She's a great asset to our team and always willing to put in the overtime to make a job 110%.

A girl standing in front of a green wall

Christie Holland - Production Technician

Christie joined the SERVPRO team in 2017 as an integral part of our cleaning crew. She is our contents specialist, and has great experience using our state of the art Mortantz ultra-sonic contents cleaning machines. 

A man standing inside a truck next to equipment

Bill Langlais- Equipment Maintenance & Inventory Specialist

Bill joined our team summer of 2017 and has been a huge asset. Bill is responsible for fixing equipment, making sure the warehouse is stocked with product and equipment to ensure our crews have the items to do their jobs.